Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Top X Reporting Use Cases >
Highest Spending Services by Service Agreement
This use case lets the user generate a report showing which service agreements have the highest total charges, independent of usage type, by service number. Table 35 lists and describes the use case functions.
Table 35. Highest Spending Services by Service Agreement
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Name |
Highest Spending Services by Service Agreement |
Feature Area |
Analytics |
Description |
The user views a report showing which service agreements have the highest total charges, independent of usage type, by service number. |
Primary User |
Administrator, manager, and subscriber; CSR administrator and user. |
Trigger |
The user clicks a service number hyperlink on the Highest Spending Services report. |
Prompts |
None |
Page Tabs |
Report (Active) |
Active Hyperlinks (Breadcrumbs) |
- Analytics. Displays the list of Standard reports.
- Top X Reports. Displays the list of Top X reports.
- Highest Spending Services. Displays the Highest Spending Services report.
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Report Content |
Page Title:
- Highest Spending Services by Service Agreement
Paging Elements (If needed)
- Page X of Total
- Paging arrow buttons
Header:
- Report Details
- Number of items
Columns:
- Service Number
- Name
- Account Number
- Date
- Time
- Usage Type
- Volume
- Total Charges (Sorted highest to lowest)
Total Row:
- Total (literal)
- Total charges
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Business Rules |
The bill period range (single period) selected on the Highest Spending Services Report applies on this drill-down report. |
Standard Features |
- Printer-friendly view
- Download CSV or XML
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Configuration Points |
- Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (Default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.
- All report detail table columns are sortable (except for service number, name, and account columns) and display in descending order (highest to lowest); you can change the default sort order to ascending.
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Functions |
This report uses paging elements if the number of results exceeds the threshold set for the page view. |
Main Path for Viewing the Highest Spending Services by Service Agreement
The main path to view the Highest Spending Services by Agreement report is as follows: The user clicks the Service Number hyperlink on the Highest Spending Services report. Oracle Self-Service E-Billing displays the Highest Spending Services by Service Agreement report for the selected service number. Alternate Paths for Viewing the Highest Spending Services by Service Agreement
Alternate paths can occur in this use case. The user clicks the Download action (CSV or XML)
Oracle Self-Service E-Billing downloads a report in the selected format. The user clicks the Printer Friendly action
Oracle Self-Service E-Billing displays the print page. Exceptions for Highest Spending Services by Service Agreement
An exception can occur in this use case. The user encounters a system error
Oracle Self-Service E-Billing invokes the error message use case.
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