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Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Enrollment and Login Use Cases >

Setting User Preferences

In this use case, users can set a personal language preference and specify whether they also want a paper bill. Setting a preferred language displays all screen text, attributes, error messages, and email notifications in the preferred language for that user each time he or she logs in.

Oracle Self-Service E-Billing is preconfigured with U.S. English only; you must localize your implementation to provide additional languages. For information about localization, see Implementation Guide for Oracle Self-Service E-Billing. If Oracle Self-Service E-Billing is localized and a user has not selected a preferred language, the Billing and Payment application displays in the language configured as the default.

Table 7 lists and describes the Setting User Preferences use case functions.

Table 7. Setting User Preferences
Function
Description

Name

Setting a Preferred Language

Feature Area

User Management

Description

User sets preferred language and specifies whether to also receive paper bills.

User

User, administrator user

Preconditions

The user is currently enrolled and logged into Oracle Self-Service E-Billing.

Trigger

The user clicks the My Account tab, Personal subtab, and the Preferences page tab, or clicks Language.

Active Links (Breadcrumbs)
  • My Account. Displays the Profile Details page for the user.
  • Personal. Displays the Profile Details page for the user.

subnavigation Bar
  • User Profile
  • Notifications
  • Contacts
  • Preferences (Active)

Page Content - User Preferences Page

User Preferences Page

Module: Change Preferences

Prompts:

  • Language (Select from list)
  • Paper On/Off (Radio buttons for On and Off)

Text: Asterisk (*) Required Fields

Buttons:

  • Submit
  • Cancel

Page Tabs
  • User Access
  • Notifications
  • Contacts
  • Preferences

Configuration Points
  • If Web services are configured, then the data displayed comes from your external CRM application. If Web services are not configured, then the Oracle Self-Service E-Billing database provides the data.
  • Oracle Self-Service E-Billing is preconfigured with U.S. English only; you must localize your implementation to provide additional languages.

Main Path for Setting User Preferences

The main path to set user preferences is as follows:

  1. The user clicks the My Account tab, Personal subtab, and the Preferences page tab, or clicks Language.

    Oracle Self-Service E-Billing displays the User Preferences page.

  2. The user can select a language and a paper bill option (on or off).
  3. The user clicks Submit.

    Oracle Self-Service E-Billing displays the following message: Success Message - Your preferences changed successfully.

Alternate Paths for Setting User Preferences

The following alternate path can occur in this use case.

The user clicks Cancel

Oracle Self-Service E-Billing redisplays the User Preferences page.

Exceptions for Setting a Preferred Language

None

    
Application Guide for Oracle Self-Service E-Billing (Consumer Edition) Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.