This appendix contains the hardware messages for Recovery Appliance. They are identical to the messages for Oracle Exadata Database Machine.
This appendix contains the following sections:
Power Supply/Converters Alert Messages: HALRT-00717 to HALRT-00800
Hard Disk and Flash Disk Alert Messages: HALRT-01015 to HALRT-01200
Accelerator/Controller Alert Messages: HALRT-01209 to HALRT-01300
Auto Service Request Alert Messages for Storage Servers: HALRT-02001 to HALRT-02013
HDD Controller Battery Alert Messages: HALRT-02101 to HALRT-02200
Generic Actions for Alert Messages: HALRT-10001 to HALRT-10500
Generic Actions for Alert Messages: HALRT-10503 to HALRT-11000
Generic Actions for Alert Messages: HALRT-11001 to HALRT-11100
See Also:
Oracle Database Error Messages for information about Oracle Database SNMP error messages
Some messages recommend contacting Oracle Support Services to report a problem. To report a problem, sign in to My Oracle Support at http://support.oracle.com and log a service request. You might also want to contact Oracle Support when Auto Service Request submits a service request.
When you contact Oracle Support Services, have the following information available:
The hardware, operating system, and release number of the operating system running Oracle Database.
The complete release number of Oracle Database, such as release 12.1.0.2.
All Oracle programs (with release numbers) in use when the error occurred.
If you encountered one or more error codes or messages, then the exact code numbers and message text, in the order in which they appeared.
The problem severity, according to the following codes:
1: Program not usable. Critical effect on operations.
2: Program usable. Operations severely restricted.
3: Program usable with limited functions. Not critical to overall operations.
4: Problem circumvented by customer. Minimal effect, if any, on operations.
You will also be expected to provide the following:
The name of your organization
Your name
Your Oracle Support ID number
Your telephone number
Rack master serial number
See "Related Documentation" for links to My Oracle Support notes that are related to Recovery Appliance.
Cause: Detected a Physical Security Violation on the chassis.
Cause: Detected a clear event of Physical Security Violation on the chassis.
Cause: Detected a clear event for a CPU configuration error.
Cause: Detected presence event for a new CPU.
Cause: System event log detected to be full.
Cause: Automatic System Recovery timer expired.
Cause: Automatic System Recovery reset occurred.
Cause: Automatic System Recovery was powered down.
Cause: Automatic System Recovery power was cycled.
Cause: The sensor threshold state has changed.
Level Critical
Level Clear
Cause: An error was detected by a sensor.
Cause: The sensor has returned to its normal state.
Cause: A unit was inserted into the system.
Cause: A unit was removed from the system.
Cause: The operational state for a component has changed.
Cause: The operational state for a component has changed.
Cause: An error was detected.
Cause: The state for a high availability component has changed.
Cause: A sensor has detected a change to the system.
Cause: The temperature was below the specified range.
Cause: A low temperature problem was detected.
Cause: The temperature was above the specified range.
Cause: A high temperature was detected.
Cause: InfiniBand device indicated an invalid state.
Cause: InfiniBand device indicated invalid rate.
Cause: The error counts for RcvErrors and SymbolErrors on the specified port were non-zero. A non-zero error count can be caused by a bad cable, or a cable that is not properly seated, or by a bad port on the HCA or switch. Manually disabling and enabling InfiniBand ports or resetting InfiniBand switches can also lead to these errors.
These alert messages are in the range HALRT-01015 through HALRT-01200.
Cause: The physical drive was inserted.
Cause: The physical drive was removed.
Cause: The physical drive status has changed.
Cause: The field replaceable unit (FRU) was changed on the adapter.
Cause: The physical drive is not supported on the adapter.
Cause: The physical drive was not certified.
Level Critical
Level Clear
Cause: The write performance for the flash cell disk was degraded.
Cause: The performance problem for the flash cell disk was resolved.
Level Critical
Cause: The physical disk firmware was upgraded.
Level Informational
Cause: A problem has been discovered. The problem is one of the following:
Output has duplicate name.
Output has duplicate serial number.
Output has duplicate OS device name.
Cannot find device name for the disk with target ID.
Cause: The output had a duplicate serial number.
Cause: The output had a duplicate operating system device name.
Cause: The device was not found.
Cause: The problem was resolved.
Level Warning
Level Warning
Level Critical
Level Critical
Level Critical
Level Critical
Level Critical
Level Critical
Cause: The system hard disk entered predictive failure.
Level Critical
Level Critical
Level Critical
Level Critical
Level Critical
Level Warning
Level Critical
Level Critical
Level Clear
Level Warning
Level Clear
Level Clear
Level Critical
Cause: The logical drive was found.
Cause: The disk drive was lost.
Cause: The logical drive status has changed.
Cause: The temperature exceeded the threshold.
Cause: The logical drive was found.
Cause: BGI completed with errors.
Cause: The LUN state was changed.
Cause: The LUN bad block table was cleared.
Level Critical
Level Warning
Cause: The full charge capacity of the battery was below the threshold.
Cause: The cause could not be determined.
Cause: The cell disk was missing, and has been recreated on the disk.
Cause: The hard disk or flash disk status changed to poor performance.
Level Warning
Level Critical
Level Critical
Level Warning
Cause: The preserved cache was not turned off for more than five minutes.
Cause: The cell disk was missing and has been recreated on the drive.
Level Critical
Cause: Flash disk status changed to poor performance.
Level Warning
Level Critical
Level Warning
Cause: The cell disk was missing, and has been recreated on the disk.
Cause: The disk drive entered write back caching mode.
Cause: The server did not auto-create the cell disk or grid disks.
Cause: Disk controller battery was replaced.
Level Clear
Level Clear
Level Warning
Level Informational
Cause: Disk drives returned to write back caching mode.
Cause: Disk drives were in write back caching mode.
Cause: Battery completed charging, and all disk drives returned to write back caching mode.
Cause: Disk drives were in write back caching mode.
Level Critical
Level Critical
Level Informational
Level Critical
Level Critical
Cause: The hard disk was performing poorly, and entered confinement.
Cause: The flash disk was performing poorly, and entered confinement.
Cause: The system disk entered confinement.
Cause: The disk entered confinement.
Level Warning
Level Warning
Level Warning
Level Warning
Level Critical
Level Critical
Level Informational
Level Critical
Cause: The flash disk failed over to the spare disk.
Level Critical
Level Warning
Level Warning
Level Warning
Level Critical
Level Warning
Level Informational
Level Critical
Level Critical
Level Critical
Level Critical
Cause: An alarm was enabled for the adapter.
Cause: The background initialization rate was changed for the adapter.
Cause: The controller cache was discarded due to memory or battery problems.
Cause: Cache data was recovered due to a configuration mismatch.
Cause: Controller cache was discarded because of incompatibility with the firmware version.
Cause: The consistency check rate was changed for the adapter.
Cause: The flash memory card image was corrupted.
Cause: There was a flash erase error for the adapter.
Cause: The flash timed out during the erase procedure.
Cause: The controller flash was upgraded with a new image.
Cause: The new firmware image was copied to flash.
Cause: There was a flash programming error for the adapter.
Cause: The flash timed out while programming of the adapter.
Cause: The rebuild rate changed for the adapter.
Cause: The alarm for the adapter was disabled.
Cause: The configuration for the adapter was cleared.
Cause: The factory default settings were restored for the adapter.
Cause: The battery was not present for the adapter.
Cause: A new battery was detected for the adapter.
Cause: The battery was replaced for the adapter.
Cause: The battery temperature was high for the adapter.
Cause: The battery voltage was low for the adapter.
Cause: The battery temperature was normal for the adapter.
Cause: The battery needed replacement.
Cause: The battery was removed for the adapter.
Cause: The battery capacity was below the threshold for the adapter.
Cause: The battery capacity was above the threshold for the adapter.
Cause: The battery backup unit (BBU) field replacement unit (FRU) changed for the adapter.
Cause: Disk controller battery started the learn cycle.
Cause: An unscheduled learn cycle started.
Level Clear
Level Clear
Level Clear
Level Clear
Level Clear
Level Clear
Level Clear
Level Clear
Level Clear
Level Warning
Level Critical
Level Informational
Level Informational
Level Informational
Level Critical
Level Critical
Level Informational
Level Critical
Level Critical
Level Clear
Level Clear
Level Critical
Level Informational
Level Critical
Level Informational
Cause: There was a nonerror change for a hardware status, such as a return to normal status.
Cause: The Oracle ASM disks associated with the grid disks on the physical disk were successfully dropped, and a blue "OK to Remove LED" was lit on the disk to indicate it is safe to remove the disk.
Cause: The hard disk demonstrated temporary poor performance. The disk has been confined and is in an offline state.