Internet Explorer may cache XML files posted on an HTTP server and referenced by Oracle Smart View for Office. This can cause problems when using the following Smart View functionality:
Accessing shared connections from an XML file
This is the XML file posted on an HTTP server and noted in the Shared Connections URL field of the Smart View Options dialog box. If you plan to access online help from a local drive or internal web server, this file can also specify the location of the help.
Updating extensions
Smart View references the UpdateList.xml
file that is posted on an HTTP server when Smart View end users install, update, and remove extensions in the Extensions tab of the Options dialog box.
Complete the steps in this topic to clear the browser cache so that the latest version of the XML file is used for the purposes noted above.
To clear the cache so that Smart View is accessing the latest XML file version posted on an HTTP server, set the following options in Internet Explorer: