Defining Oracle Office Accounts
You can specify the Oracle Office accounts you want Oracle Alert to use to send messages and process responses. The Response Processor can only process responses from an Oracle Office account. The Response Processor processes responses in all mail accounts that you define in the Oracle Office Options alternative region of the Oracle Alert Options form. You can define as many application-specific accounts for Oracle Alert to use as you need.
To define Oracle Office options and accounts:
1. Navigate to the Oracle Alert Options form.
2. Display the Oracle Office Options alternative region.
3. In the Value field for the Oracle Office Database Name option, enter a SQL*Net connect string or alias that accesses your Oracle Office database. See the SQL*Net User's Guide for your protocol.
If you want to access a local Oracle Office database or if Oracle Office is installed in the same database as Oracle Alert, simply leave the value for this option blank.
4. For the Mail Priority option, choose the value Low, Normal, or High to flag the message action as either low, normal, or high priority once it is received by a recipient in Oracle Office. Note that this option does not affect the way the message is processed or delivered.
5. In the Accounts block, Oracle Alert automatically displays in the first two rows, two default Oracle Office accounts: the account Oracle Alert uses to send messages, and the account Oracle Alert uses to process responses.
You can define additional Oracle Office accounts in this block to process responses that are specific to an Oracle Application.
Note: For response processing, if an alert message action does not have a Reply To value specified, Oracle Alert displays one of two following values in the Reply To field when it sends a message:
- The name of an application-specific account specified in the Oracle Office Options alternative region, if one is supplied for the application that owns the alert
- Or, the name of the default response mail account specified in the Oracle Office Options alternative region, if no application-specific account is specified for the application that owns the alert
6. In the Application field, enter the name of the application for which you want to specify an Oracle Office account for Oracle Alert to use to process responses for that application.
7. In the Installation field, specify the Oracle ID where the application you want to process responses for resides. Oracle Alert displays Send Mail Account and Response Mail Account in this field for the two default accounts.
8. In the Username and Password fields, enter the username and password of the mail account you want Oracle Alert to use for this application. For security, Oracle Alert does not display the password.
