Customer Window Parameters
You can control the appearance or behavior of certain customer windows by specifying parameter values when you define menus.
If you use a parameter to specify that a window displays a particular alternative region, but access to that region is disallowed by function security, Receivables will open the default alternative region instead. (See the relevant window parameter section to see how these conflicts are resolved.)
For example, you want your collections agents to see contact telephone numbers automatically after retrieving a customer record. To ensure that the Customers window shows the "Contacts:Telephones" alternative region when it is first opened, add the following parameter to a window function that opens ARXCUDCI, then add that function to your collections responsibility:
CUST_FIRST_CANVAS=CUST_CONT
The following parameters control the behavior of the Customers windows.
Customer window initial alternative region
Use the CUST_FIRST_CANVAS parameter to specify which alternative region is visible when you first open the Customers window. Valid values include:
- CUST_MKT: Marketing region
- CUST_CLASS: Classification region
- ADDR_SUMMARY: Addresses region
- CUST_PROF: Profile:Transaction region
- CUST_CONT: Contacts:Telephones region
- CUST_PHONE: Telephones region
- CUST_PAYMETH: Payment Methods region
- CUST_REL: Relationships region
- CUST_BANK: Bank Accounts region
If you do not specify a value for this parameter, or if you specify an alternative region that is disallowed by a responsibility's function security definitions, the Classification alternative region displays.
Customer Address window initial alternative region
Use the ADDR_FIRST_CANVAS parameter to specify which customer address alternative region is visible when you first open the Customer Addresses window. Valid values include:
- ADDR_SU: Business:Purposes region
- ADDR_PROF: Profile:Transaction region
- ADDR_BANK: Bank Accounts region
- ADDR_PHONE: Telephones region
- ADDR_PAYMETH: Payment Methods region
- ADDR_CONT: Contacts:Telephones region
If you do not specify a value for this parameter, or if you specify an alternative region that is disallowed by a responsibility's function security definition, Receivables displays the Business Purposes alternative region.
Business Purpose display for addresses
Use the ADDR_MODE parameter to specify the mode for displaying business purposes. Valid values include:
- STANDARD: Business:Purposes (multi-row format)
- QUICK: Business:Purposes (check boxes)
Summary or Detail business purposes
Use the CUST_RECORD_COUNT parameter to specify which alternative region is visible when you first open the Customers window:
- 1: Customer window first displays the Customer detail window
- 2: Customer window first displays the summary gateway window
See Also
Overview of Function Security
Defining a New Menu Structure
