Viewing or Editing a Letter
Microsoft® Word for Windows is the word processing application used within Oracle Sales and Marketing. You may already be familiar with its capabilities and features.
1. Choose Mailings from the Navigator, then choose Letters.
2. Choose Enter from the Query menu.
3. Enter your search criteria, as appropriate.
Use any combination of code, name, description, or file name to locate the letter.
4. Choose Run from the Query menu.
- The Save command will overwrite the existing letter with your modifications. You may, or may not want to overwrite a public letter or a personal letter that contains generic information.
- The Save As... command lets you choose a new file name for the letter, creating your edited letter as a separate file, leaving the original letter in its unaltered condition.
To locate an existing letter from the Navigator: