Setting Up Reject Repair Reasons
Reject repair reason QuickCodes explain the reasons for customer product repair rejection. During the depot repair process, you may required a customer approval step before beginning a repair. If so, and the customer decides not to approve a repair, you must enter a Reject Repair Reason.
To define reject repair reasons:
1. Navigate to the Reject Repair Reason QuickCodes window.
2. Enter a descriptive Code name that defines the reject repair reason.
3. Enter a Meaning. The meaning is a short summary of the reject repair reason.
4. Enter a Description. The Description is a full explanation of the reject repair reason.
5. Optionally check Enabled to implement the new reject repair reason.
Note: You must check Enabled to enter Effective Dates.
6. Optionally enter Effective From and To Dates. If you choose to leave the dates blank, date restrictions are not set on the reject repair reason.
