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You can also sell service programs after the sale of the serviceable product. For example, you sell a telephone with a warranty that expires after 90 days. After 90 days, your customer decides to purchase extended service coverage for the telephone. You can then sell the extended coverage as a service program three months after the original sale.

Attention: Service programs must always apply to a serviceable product and cannot be sold without referencing a serviceable product.

Regardless of how you start your service order, you can choose from a variety of order processing options, including dynamically calculated service program prices, price adjustments, sales credits, and approval cycles that you can apply to the entire order or specific order lines.