Previous  Next          Contents  Index  Navigation  Glossary  Library

Warranties

A warranty represents a support service that is always included with a given serviceable product. The price of a warranty is assumed to be included in the price of the serviceable product, and is therefore not separately priced. Like service programs, each warranty has a duration, a start date, an end date, and coverage terms. However, unlike service programs, warranties are not selected during the order entry process. Rather, they are included automatically with the serviceable product.


         Previous  Next          Contents  Index  Navigation  Glossary  Library