Defining Return Line Receiving Information
To enter receiving information for a return line:
1. Navigate to the Receiving lines alternative region in the Returns window.
2. Enter the warehouse to which the customer is sending this return.
The RMA Default Sources table specifies the source and priority of the defaults. Only warehouses for which the item has the item attribute Returnable set to Yes are valid choices.
3. Enter the date on which you expect to receive this return.
If you have Oracle Inventory installed, Oracle Order Entry/Shipping displays the most recent receipt date for the return line in the Received field, after the return line has been received in Inventory. The Date Expected value defaults from the Request Date in the header.
4. Note whether the Inspection Required box is checked.
This check box's status depends on how the item is defined in your item validation organization, not in the organization receiving the item. If the item attribute RMA Inspection Required is set for the item validation organization but not for the receiving warehouse, the item will still require inspection.
See Also
Overview of Returns
Returns Special Menu
