Entering Return Material Authorization Sales Credits
If the order cycle for your return includes the Receivables Interface and if you use a reference source for a return line, you can populate the Credit Invoice field in the Credit lines alternative region. In this case, Oracle Receivables creates an applied credit memo, and the sales credits from your original invoices are reduced accordingly, regardless of the sales credits you enter on the return. If you create an on-account credit from a return, sales credits are reduced according to the sales crdit information you enter on the return.
To apply sales credits for a return:
1. Navigate to the Returns window.
2. Enter header and detail information for a new return, or query an existing return. See: Overview of Returns.
4. Choose the Sales Credits button to navigate to the Sales Credits window.
5. Enter a sales credit type.
If the sales credit type is applied toward quotas, the Revenue box is toggled on.
6. Enter the salesperson who will receive the sales credit.
7. Define the percentage of sales credit for the salesperson.
Oracle Order Entry/Shipping maintains a running total of the sales credit percentages in the Revenue Total and Non Revenue Total fields.
8. Choose OK to save your work.
See Also
Defining Return Line Credit Information
Overview of Returns
Returns Special Menu
