1 Installation Error Messages

This chapter describes the error messages, their causes, and suggested actions, that you may encounter when installing and configuring OracleAS Portal. For more information on configuring OracleAS Portal, refer to the Oracle Application Server Portal Configuration Guide.

This chapter contains the following sections:

Section 1.1, "OracleAS Portal Repository installation errors"

Section 1.2, "OracleAS Portal Middle-Tier configuration errors"

Section 1.3, "OracleAS Portal Runtime configuration errors"

Section 1.4, "Other Installation Error Messages"

1.1 OracleAS Portal Repository installation errors

This section contains the following error messages that occur during the installation of the OracleAS Portal Repository:

ORA-04031: unable to allocate 40972 bytes of shared memory ("large pool","unknown object","koh-kghu sessi","pl/sqlvc2")

ORA-06500: PL/SQL: storage error

PLS-00201. 'CTX_DOC.PKENCODE' must be declared

PLS-00201. identifier 'DBMS_LDAP_UTL.SUCCESS' must be declared

ORA-04031: unable to allocate 40972 bytes of shared memory ("large pool","unknown object","koh-kghu sessi","pl/sqlvc2")

ORA-06500: PL/SQL: storage error

Cause: Database does not meet the minimum system requirements for Portal repository install.

Action: Check database system requirements are met and reinstall Portal repository.

PLS-00201. 'CTX_DOC.PKENCODE' must be declared

Cause: Intermedia is not installed in the DB.

Action: Install intermedia in the DB and reinstall Portal repository.

PLS-00201. identifier 'DBMS_LDAP_UTL.SUCCESS' must be declared

Cause: DBMS_LDAP_UTL package is not installed in the DB.

Action: Run the catldap.sql script under ORACLE_HOME/admin/ to install these packages. This script should be run as SYS user. Reinstall the Portal repository.

1.2 OracleAS Portal Middle-Tier configuration errors

This section contains the error messages that you may encounter when configuring the OracleAS Portal Middle-Tier:

LDAP Error : 49: Invalid credentials

LDAP error : 53: DSA is unwilling to perform

ORA-01017: Invalid username/password provided

LDAP Error : 49: Invalid credentials

Cause: The OID username and password passed for the OID configuration are not correct.

Action: Specify the correct username and password in the calling script.

LDAP error : 53: DSA is unwilling to perform

Cause: The value passed for the Portal OID user password does not follow the password policy applied to OID.

Action: Specify a password that conforms to the password policy applied on the OID.

ORA-01017: Invalid username/password provided

Cause: Invalid username/password provided.

Action: Check schema usernames/passwords are correct. Connect to SQL*Plus to very schema passwords, such as:

Table 1-1 Schema Details

Value	Description
-p	SYS Schema Password
-s	Portal Repository schema name
-sp	Portal Repository schema password
-o	SSO Repository schema name
-op	SSO Repository schema password
-pa	SSO Partner application schema name
-pap	SSO Partner application schema password
-ps	SSO Password store schema name
-pp	SSO Password store schema password

1.3 OracleAS Portal Runtime configuration errors

This section contains the following error messages that you may encounter when configuring OracleAS Portal.

WWC-43000: An unexpected error occurred. Error accessing remote provider group server: java.sql.SQLException.

Cause: The provider group could not be contacted, which could be due to several reasons. For example, if Oracle Wireless was not selected during installation, certain settings that Ultrasearch relies upon were not added to the configuration files during the install.

Action: Make sure that the provider group service is up and running. See the articles Understanding Provider Groups and Provider Group Server Setup on Portal Center for more information.

1.4 Other Installation Error Messages

The following error messages are unnumbered, and occur during installation of OracleAS Portal. This section contains the following error message:

Error: Preference path not found.

Cause: The OracleAS Portal installation failed when installing the Portal repository in the database.

Action: Check the installation log located in the ORACLE_HOME/assistants/opca/portal_schema.log file for ORA-, PLS-, SP2, or IMP- errors. The most common causes of this error are lack of shared_pool_size, large_pool_size, or the java_pool_size.