|Oracle Workflow User's Guide|
Part Number B10285-02
Attention: If your notification preference is 'HTML Mail with attachments', an HTML-formatted e-mail notification always includes one standard attachment. The attachment is called Notification Detail Link and it provides a direct link to your notification in the Notification Details web page.
In Oracle Applications, you must always log in before you can access the Oracle Applications Framework-based Notification Details web page. In the standalone version of Oracle Workflow, if your workflow administrator has configured the notification mailer that sent this notification to require a login when you select the Notification Detail Link, and you are not already logged in, you will be prompted to log in before you can access the Notification Details web page. Otherwise, in the standalone version of Oracle Workflow, you can access the Notification Details page for this notification directly, but you cannot access any other Oracle Workflow pages unless you are logged in.
You can respond directly to your notification from the Notification Details page, bypassing the need to process your response through a notification mailer. If you decide to respond from the Notification Details page, skip the remaining steps. See: To View the Details of a Notification or To View the Details of a Notification (for Oracle Applications).
If your notification preference is 'HTML mail', then your HTML-formatted e-mail notification does not include this standard attachment. However, if custom attachments have been defined for this individual notification in its workflow process, those attachments will still be included.
Note: If your workflow administrator has configured the notification mailer that sent this message to use the standard Workflow Open Mail for Outlook Express message template, or if this notification is defined to use that template, then a link called "Click here to respond" will appear in place of the links for individual responses. The "Click here to respond" link provides access to your notification in the Notification Details web page.
Once you have accessed the Notification Details page, you can respond directly to your notification from this page. In this case, you should skip the remaining steps.
Warning: Do not include any HTML-formatting in the e-mail response.
Note: Response templates generated from a response link in an HTML-formatted e-mail notification provide single quotes to enclose your response values, rather than the double quotes provided in plain text response templates. This use of single quotes accommodates e-mail applications that cannot process double quotes in the <A HREF="mailto:"> tag for the link but can accept single quotes.
Depending on how your mail application displays these characters, the two single quote characters (' ')following a response prompt may visually resemble one double quote character ("). Ensure that you insert your response between the the two quotes, rather than after them.
When you are using the two single quotes to delimit your response, you can validly use a double quote character within your response value. For example, a response to a Comment prompt could be entered as follows:
Comment: 'The "Equipment" proposal is approved.'
However, you cannot validly use another single quote character within your response value in the default format. If you want to use the single quote character (') as an apostrophe within your response value, you can optionally enter your response in one of the following alternate formats. You can use different formats for different responses within the same response message.
Comment: 'This proposal isn\'t acceptable.'
Comment: "This proposal isn't acceptable."
Comment: [This proposal isn't acceptable.]
Note: If you send an invalid response, the Notification System sends you an "invalid response" message. If you respond to a notification that has been canceled, you get a message informing you that the notification was canceled. Similarly, if you respond to a notification that was already previously responded to, you get a message informing you that the notification is closed.
Attention: Your workflow may include special logic to restrict requesting more information on notifications. If so, the Request Information link is not displayed in the e-mail notification. See: #HIDE_MOREINFO Attribute, Oracle Workflow Developer's Guide.
Note: Password-based electronic signatures are currently supported only for the version of Oracle Workflow embedded in Oracle Applications.
To Respond to a Plain Text E-mail Notification Using Direct Response
To Respond to a Plain Text E-mail Notification with an HTML Attachment
To Reassign a Notification to Another User
HTML-Formatted E-mail, Oracle Workflow Administrator's Guide