Contents

List of Figures

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

Part I What is Oracle Collaboration Suite?

1 Overview of Oracle Collaboration Suite

• Oracle Collaboration Suite Applications Overview
• • Oracle Collaboration Suite 10g Calendar
  • Oracle Collaboration Suite 10g Content Services
  • Oracle Collaboration Suite 10g Discussions
  • Oracle Collaboration Suite 10g Mail
  • Oracle Collaboration Suite 10g Mobile Collaboration
  • Oracle Collaboration Suite 10g Real-Time Collaboration
  • Oracle Collaboration Suite 10g Search
  • Oracle Collaboration Suite 10g Voicemail & Fax
  • Oracle Collaboration Suite 10g Workspaces
• Key Features and Functionality of Oracle Collaboration Suite
• • Development and Integration Tools
  • Centralized Management with Oracle Enterprise Manager
  • End-User Documentation Portal
  • Oracle Collaborative Portlets
  • Security
  • Simplified User Provisioning
  • Suite-level Contacts

2 Oracle Collaboration Suite Architecture

• Oracle Collaboration Suite Infrastructure Tier Concepts
• • Oracle Database 10g and Oracle Collaboration Suite
  • Oracle Identity Management Components
  • • Oracle Internet Directory
    • Oracle Application Server Single Sign-On
    • Oracle Delegated Administration Services
    • Oracle Directory Integration and Provisioning
  • Oracle Application Server Metadata Repository Schemas
• Oracle Collaboration Suite Applications Tier Concepts

3 Oracle Collaboration Suite High Availability Concepts

• Introduction
• • What is Availability?
• High Availability Terminology
• Oracle Collaboration Suite High-Availability Features
• Oracle Collaboration Suite High-Availability Framework
• • High Availability in Oracle Collaboration Suite Applications
  • High Availability in Oracle Collaboration Suite Infrastructure
• Oracle Collaboration Suite RAC-Enabled Architecture
• • What is RAC?
  • RAC Configuration for Oracle Collaboration Suite
  • Outages in RAC
• External Load Balancers
• • Benefits of External Load Balancers
  • Types of External Load Balancers
• Redundant Architectures in Oracle Collaboration Suite
• • Oracle Collaboration Suite Active-Active Configurations
  • • Features of an Active-Active Configuration
    • Advantages of an Active-Active Configuration
  • Oracle Collaboration Suite Active-Passive Configurations
  • • Features of an Active-Passive Configuration
    • Advantages of an Active-Passive Configuration
• Causes of Downtime

Part II Oracle Collaboration Suite Applications

4 Oracle Collaboration Suite 10g Calendar Concepts

• Oracle Calendar Features
• • Meetings, Tasks, Daily Notes and Contacts
  • Real-time Conflict Checking and Resolution Capabilities
  • Resource Coordination
  • Access and Designate Rights
  • Standalone Deployment Capabilities
  • Alerts, Notifications and Web Conferencing Integration
  • Data Synchronization with Oracle Calendar Sync
  • Global Address List
  • Administration Tools
• Oracle Calendar Clients
• • Oracle Calendar Desktop Client
  • Oracle Connector for Outlook
• Oracle Calendar Application System
• • Oracle Calendar Web Client
  • Oracle Mobile Data Sync
  • Oracle Calendar Web Services
• Related Documentation for Oracle Calendar

5 Oracle Collaboration Suite 10g Content Services Concepts

• Oracle Content Services Features
• Oracle Content Services Features
• • Oracle Content Services Folder Hierarchy
  • • Containers
    • Libraries
  • Administration Levels
  • Accessing Folders
  • Group Management
  • User Reports
  • Quota
  • Setting User Preferences
  • Searching
  • Categories
  • Automatic and Manual Versioning
  • File Locking
  • Review Process
  • • Custom Review Processes
  • Automatic Workflows
  • Custom Workflows
  • Edit-in-Place
  • Integrated Antivirus Solution
  • Trash and Archive
  • • Deleting Files and Folders
    • Archiving Files and Folders
  • Records Management
  • Oracle Drive
  • Links
• Using Protocol Servers to Access Oracle Content Services

6 Oracle Collaboration Suite 10g Discussions Concepts

• About Oracle Discussions
• • Support for E-mail, Portal and Web Integration
  • Storage and Security
  • RSS Feeds
• The Oracle Discussions Web UI
• Related Documentation for Oracle Discussions

7 Oracle Collaboration Suite 10g Mail Concepts

• Oracle Mail Features
• • Oracle 10g Database Message Store
  • Simplified Administration
  • Open-Standards-Based Messaging
  • Routing Control and Anti-Virus Features
  • Server-Side Filters
  • Archiving
  • Integration with Other Applications
• Oracle Mail Clients
• • Oracle Web Access Client
  • Oracle Connector for Outlook
  • Oracle WebMail
• Related Documentation for Oracle Mail

8 Oracle Collaboration Suite 10g Mobile Collaboration Concepts

• Oracle Mobile Push Mail
• Oracle Mobile Data Sync
• Oracle Mobile Access
• • Oracle Mobile Text Access
  • Oracle Mobile Browser Access
  • Oracle Mobile Voice Access
  • Oracle Mobile Notifications
• Oracle Device Management
• Related Documentation for Oracle Mobile Collaboration

9 Oracle Collaboration Suite 10g Real-Time Collaboration Concepts

• What Is Real-Time Collaboration?
• • The Oracle Real-Time Collaboration Web Client
  • The Web Conferencing Console
  • Oracle Messenger Console
  • Oracle Real-Time Collaboration Add-in for Microsoft Office
• Real-Time Collaboration Sites

10 Oracle Collaboration Suite 10g Search Concepts

• Overview of Oracle Collaboration Suite Search
• Related Documentation for Oracle Collaboration Suite Search

11 Oracle Collaboration Suite 10g Voicemail & Fax Concepts

• Oracle Voicemail & Fax Features
• • Unified Message Store
  • Voice Over IP Deployment Flexibility
  • Adherence to Industry Standards
  • Fax Capabilities
  • Wireless Notifications
  • Voice Interface
  • Centralized Management
  • Development Tools
  • Simplified Administration
• Oracle Voicemail & Fax End User Benefits
• Related Documentation for Oracle Voicemail & Fax

12 Oracle Collaboration Suite 10g Workspaces Concepts

• About Oracle Workspaces
• Re-use of Oracle Collaboration Suite Data
• The Oracle Workspaces Web UI
• Related Documentation for Oracle Workspaces

Part III Oracle Collaboration Suite Management and Development

13 Oracle Collaboration Suite Management Concepts

• Oracle Enterprise Manager 10g Application Server Control Console for Collaboration Suite Concepts
• Oracle Enterprise Manager 10g Grid Control Concepts
• Oracle Enterprise Manager 10g Database Control Concepts

14 Oracle Collaboration Suite Application Development Concepts

• About Oracle Collaboration Suite Development Tools
• • Oracle Contacts Development Tools
  • Oracle Calendar Development Tools
  • Oracle Content Services Development Tools
  • Oracle Discussions Development Tools
  • Oracle Mail Development Tools
  • Oracle Real-Time Collaboration Development Tools
  • Oracle Workspaces Development Tools
• The Collaboration-Enabled Enterprise
• • Content Management and Scheduling for Human Resources
  • Scheduling for Education Facilities
  • Content for E-Business Applications
  • Secure Communications
  • Portals
  • Workspace Services

Glossary

Index