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Oracle® Collaboration Suite Release Notes
10g Release 1 (10.1.2) for Solaris Operating System
Part Number B25473-22
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4 Oracle Collaboration Suite Release Notes (Suite-Level)

This chapter describes suite-level release note information affecting all components of Oracle Collaboration Suite. This chapter contains the following sections:


Note:

This document was updated on February 23, 2007. Additional updates and new information can be found in Note 415183.1 on http://metalink.oracle.com.


See Also:

For links to all the latest Oracle MetaLink notes and all Oracle Collaboration Suite documentation libraries, see note 386616.1 at http://metalink.oracle.com.

4.1 New in Oracle Collaboration Suite

4.2 Resolved Issues in Oracle Collaboration Suite

Table 4-1 lists resolved issues in Oracle Collaboration Suite.

Table 4-1 Resolved Issues in Oracle Collaboration Suite

Description Resolved In Bug Number

The Oracle Content Services portlet was not available in the initial release of Oracle Collaboration Suite (10.1.1). However, the Oracle Collaborative Portlets online help contained help topics discussing the Oracle Content Services portlet.

10.1.2

4427994

After configuring Oracle Mail with Enterprise Manager, Oracle WebMail was no longer accessible.

10.1.2

4539993

4.3 Known Limitations and Workarounds in Oracle Collaboration Suite

The following sections describes suite-level limitations and workarounds for Oracle Collaboration Suite:

4.3.1 Working with Default Password Policies

The default password policy set by Oracle Internet Directory is to expire user passwords after 60 days. Please see "Changing the Default Password Policies" in Chapter 4 of Oracle Collaboration Suite Administrator's Guide to determine the appropriate expiry time, warning time and grace login count for your organization.

4.3.2 Component Administration URL Does Not Appear in Oracle Enterprise Manager

After you configure an Oracle Collaboration Suite component using the Oracle Enterprise Manager Oracle Application Server Control for Collaboration Suite, click the Refresh Data icon in the upper right corner of the Application Server Control for Collaboration Suite Home page. This causes the Administration URL for the configured component to appear in the Administration column of the System Components table.

4.3.3 Deploying New J2EE Applications

Do not use the Deploy Ear File or Deploy War File options in Oracle Enterprise Manager Application Server Control for Collaboration Suite to deploy a new J2EE application on your Oracle Collaboration Suite OC4J instances.

Deploying a new application could cause problems with the Oracle Collaboration Suite JVM or Oracle Collaboration Suite environment, including introducing incompatibility problems with the Oracle Collaboration Suite user applications.

4.3.4 Using SSL in Oracle Collaborative Portlets

Oracle Collaborative Portlets uses HTTP internally to communicate with Oracle Collaboration Suite component application Web services (such as Oracle Mail and Oracle Calendar) to obtain application data. The use of SSL is not supported at this level.

In addition, if you configure SSL for Oracle Collaboration Suite and turn off the non-SSL (HTTP) port, then Oracle Collaborative Portlets will stop functioning. In other words, Oracle Collaborative Portlets requires the Web Cache non-SSL (HTTP) port to remain open.


Note:

This is applicable for internal HTTP communication only. This does not affect external HTTP-based communication between browsers and Oracle Collaboration Suite.

Workaround

  1. Log in to oidadmin as orcladmin.

  2. Go to the dn:

    cn=Content, cn=VirtualServices, cn=Files, cn=Services, cn=oracleContext

  3. Change the value of the labeleduri;adminurl attribute to the non-SSL URL that was used previously.

4.3.5 Configuring Oracle Voicemail & Fax in an Existing Deployment

You must perform a workaround before configuring Oracle Voicemail & Fax in an existing Oracle Collaboration Suite deployment.

Perform this workaround on the first Applications tier, and also on any additional Applications tiers you are configuring with the New PBX option:

  1. Edit %ORACLE_HOME%\um\scripts\ovf_config1.bat, and insert the following line:

    CALL %1\um\scripts\editVerifierProfile.bat %1 %3 %4 %5 1 >> %2

    below the line:

    CALL %1\um\scripts\loadOVFProvisioning.bat %1 %3 %4 %5 1 >> %2

  2. Edit %ORACLE_HOME%\um\scripts\ovf_config2.bat, and insert the following line:

    CALL %1\um\scripts\create_um_ldap.bat %1 newpbx_new.ldif >> %2

    below the line:

    CALL %1\um\scripts\create_um_ldap.bat %1 vmail_new.ldif >> %2

  3. Edit create_scvsto.bat to replace %hostname% with the actual host name of the Applications tier.

4.3.6 Attachments and Caching with Microsoft Internet Explorer and Web Applications

In some secure configurations of the Web applications included with Oracle Collaboration Suite, attached files and inline images may not be cached on the client's disk (for security and privacy reasons). Due to a bug in Internet Explorer, this prevents users from opening attachments inline using that browser. For example, in the default configuration of the Oracle Web Access client, clicking on a text attachment and selecting Open from the attachment dialog will fail (the default text editor application for the user will launch, and then generate an error that the file could not be found).

If you have deployed SSL, attempting to download attachments to disk may also fail.

Documentation of the details of this Microsoft Internet Explorer bug can be found in the following Microsoft Knowledge Base articles:

There are two workarounds available for this issue; you can use a different browser, or, you can relax caching settings. For detailed instructions for relaxing caching settings for affected Oracle Collaboration Suite Web applications, see "Security Issues Related to Microsoft Internet Explorer" in Chapter 2 of Oracle Collaboration Suite Security Guide.

4.3.7 Oracle Workspaces Cannot Access Oracle Content Services in High Availability or SSL Scenarios

Bugs 4616347, 4610362

In some cases when making changes to a High Availability environment, such as enabling SSL or setting up Applications tiers using a loadbalancer, the following error message may be displayed within Oracle Workspaces:

resource CW_FILES_RESOURCE_TYPE is not properly installed

During the procedure to set up a loadbalancer, change to SSL, or in other procedures, the following attribute is (automatically) modified in the Oracle Internet Directory Service Registry:

cn=Content,cn=VirtualServices,cn=Files,cn=Services,cn=OracleContext

The value is set in the format http(s)://hostname.domain:portnumber

After making this change, the Content Services library cannot be initialized, nor can the Library service be added to a workspace. The connection fails because Oracle Workspaces and other services cannot connect via the new, altered port number.

To work around this issue, perform the following steps:

  1. Modify the Service Registry in Oracle Internet Directory. Edit the Content Services (Files) WebServices URI: attribute=labelduri;webservicesurl:

    For SSL scenarios (Bug 4610362), modify the port number to the non-SSL port.

    For non-SSL scenarios (Bug 4616347), remove the port number from the URI

  2. Restart OC4J_OCSClient process(es)

  3. You may also need to reinitialize the Library from the Services Admin tab in Oracle Workspaces. If so, restart OC4J_OCSClient process(es) again.

For instructions on how to modify the Service Registry, refer to Managing the Oracle Internet Directory Service Registry in Chapter 7 of Oracle Collaboration Suite Administrator's Guide

4.3.8 Configuring Oracle Mail with Web Cache in SSL Mode

Bug 5007746 causes a problem when attempting to configure Oracle Mail using Oracle Collaboration Suite Control, in deployments where Oracle Web Cache is running in SSL mode (is using an SSL port).

If you are running Web Cache in SSL mode, and you are going to configure Oracle Mail on any Applications tier, you must first apply a patch. Apply the patch for base Bug 5061844 (ARU 8385299).

4.4 Known Issues in Oracle Collaboration Suite

The following table lists suite-level known issues in Oracle Collaboration Suite.

Table 4-2 Suite-Level Known Issues in Oracle Collaboration Suite

Description Action Bug Number

Clicking the Security link on the Application:orauddi page of oc4j_portal resuts in an internal error message.

None

4754282

OCS RMAN online restore operation, on the middle tier, fails with ADMN-906025.

This is an issue with Oracle Application Server. Base bug is 4699432. To fix this issue, bring up the Service_Component_Container OC4J and then manually run dcmctl importarchive and applyarchiveto.

4642181

OCS RMAN restore for a cold instance backup on the Applications tier fails with the error:

Unable to restore calendar server environment

Files under $ORACLE_HOME/ocal/misc were previously writable by the owner and after the patch of Oracle Calendar 10.1.2.3 they are not. This caused the restore operation to fail.

Change the permissions of all the files in the $ORACLE_HOME/ocal/misc directory to 600 before taking taking cold instance backup and performing restore on the Applications tier.

5238272

OCS RMAN cold restore operation, on the middle tier, fails to copy files from the location $APPS_ORACLE_HOME/content/log/Content. This occurs because $APPS_ORACLE_HOME/content/log/Content files are owned by the root user and hence permission is denied to other users.

To fix this issue:

  1. Perform a cold backup of the middle tier.

  2. Modify the ownership of files under the location $ORACLE_HOME/content/log/Content from root to OCS installer.

  3. Perform the restore operation.

5233586

Attempting to do a forced restore using the Oracle Collaboration Suite Recovery Manager could result in a resyncinstance error similar to the following:

Failure : inst_reconfigure failed
Command "$ORACLE_HOME/apps/dcm/bin/dcmctl resyncinstance -force"
failed, check log file
$ORACLE_HOME/backups/apps/log_files/2006-04-30_09-25-57_loha.log
for detail.

This is an issue with Oracle Application Server. To avoid the problem, download and apply patch 4676014 from http://metalink.oracle.com. The patch should be applied on any Oracle Home containing the Distributed Configuration Management (DCM) utility.

4655688

If Oracle Portal 10.1.4 patch is applied to Oracle Collaboration Suite 10.1.2, the Return To Portal link does not work or is missing from applications such as Oracle Workspaces, Oracle Discussions, and Oracle Real-Time Collaboration.

None

5039896, 5039761, 5039735

Using Mozilla-based browsers (including Netscape 7, Mozilla, and Firefox), in the Oracle Calendar portlet, customizing the portlet to select 'Week View' causes the portlet to appear stretched too wide.

None

3394423

Signing out of Oracle Collaboration Suite sometimes fails when using Mozilla or Firefox browsers.

Close the browser window to protect private information.

4454918

After using Oracle Enterprise Manager to configure the Oracle Calendar application system, the Oracle Calendar application system link does not appear in the Oracle Collaboration Suite welcome page.

Restart OC4J_OCSClient.

4472791

In the Search Log Repository tab of Oracle Enterprise Manager, clicking a Calendar Server link in the Component column results in an error.

None — the Oracle Calendar server does not have a home page and should not appear as a link in the enterprise manager Search Log Repository tab.

4528775

You must perform a workaround before configuring Oracle Voicemail & Fax in an existing Oracle Collaboration Suite deployment.

Follow the steps in Section 4.3.5, "Configuring Oracle Voicemail & Fax in an Existing Deployment".

4500591

Using Oracle Collaboration Suite Search against some applications may cause OCSClient to become unresponsive and the Apache server to time out.

For more information, and to download patch 4492522, navigate to Oracle MetaLink at:

http://metalink.oracle.com

4492522

If a previous Infrastructure Tier was installed on a new Infrastructure tier node, the Oracle Application Server Provisioning Console user creation screen may be displayed instead of Oracle Collaboration Suite Provisioning Console user creation screen.

This is a Delegated Administration Service cache issue. During the install of the infrastructure, Oracle Internet DirectoryDelegated Administration Services (OIDDAS) will not have the applications populated as this is populated during install of the Applications tier.

If you navigate to http://hostname:port/oiddas before you install the Applications tier you will see the Provisioning console icon at the top left of the screen but will see the old OIDDAS page. When the Applications tier is installed, the applications are populated to OIDDAS. Log in as orcladmin to OIDDAS and you should see the Provisioning Console icon at the top left of the screen and the New Delegated Administration Service page.

To fix this if you see the provisioning console ICON at the top left but the old DAS page:

  1. Click on Directory in Delegated Administration Service.

  2. Click on Applications.

  3. Click Refresh.

  4. Log out and close the browser.

  5. Log in again to OIDDAS. This time the new OIDDAS page should be displayed.

4558314

After starting or restarting Enterprise Manager Collaboration Suite Control, you may see an error when you go to the Collaboration Suite Control console. This means Collaboration Suite Control has not fully initialized.

Wait a minute and refresh the page. The console page will load once initialization is complete. Initialization could take up to 2 minutes in some cases.

4683377

On the Mail pages of Enterprise Manager Collaboration Suite Control, the Restart button performs the same operation as Reload.

To fully restart any Mail processes, click Stop and then Start.

4520214

Some Oracle Internet Directorymetrics are not collected by default in Oracle Enterprise Manager Grid Control.

To enable collection of all the Oracle Internet Directory metrics in Grid Control, follow the steps in the section "Enabling Information Collection by Using Oracle Enterprise Manager 10g Application Server Control Console" (a subsection of "Monitoring Oracle Internet Directory Servers") in Chapter 10 of Oracle Internet Directory Administrator's Guide before you begin monitoring Oracle Internet Directory metrics in Grid Control.

4705528

With multiple Applications tiers, some Enterprise Manager tasks cannot be accomplished unless you log in to each Applications tier.

If you are using Oracle Enterprise Manager Application Server Control for Collaboration Suite to manage Oracle Collaboration Suite components distributed on multiple Applications tiers, you must log into the Application Server Control for Collaboration Suite on each Applications tier to:

  • Fully disable and enable the distributed component

  • fully start and stop the distributed component

4262556

Oracle Enterprise Manager Grid Control monitors availability and performance of the Oracle Web Access clientservice. The Grid Control Service Test for the Oracle Web Access client Requires the Correct Build Number. If you are using Grid Control to monitor the Oracle Web Access client service, make sure you have specified the correct build number for the Oracle Web Access client in the service test properties.

To check the test properties, go to the Collaboration Suite Services target sub-tab in Grid Control. Select the Web Access Client service and click Configure. Go to the All Test Properties tab and check the value of the parameter Build Number.

To find the correct build number for the Oracle Web Access client, navigate to the Oracle Web Access client launch page. The build number is listed beneath the copyright at the bottom of the page.

4704812

Oracle Discussions does not get updated when the OracleAS Metadata Repository Net Listener Port is updated to a new port number, or when the Oracle Mail schema password is changed.

See the following sections:

4696125

Oracle Collaboration Suite Search does not return any results when searching for files in Oracle Content Services.

Use Oracle Content Services search instead of Oracle Collaboration Suite Search.

4697537

Performing a Restore of the Infrastructure configuration files according to the instructions provided in the Oracle Collaboration Suite Administrator's Guide fails

See Section 4.6.1, "Documentation Issues in Oracle Collaboration Suite Administrator's Guide" "Restoring Infrastructure Configuration Files

4668233

4.5 Globalization Issues in Oracle Collaboration Suite

The following table lists Oracle Collaboration Suite globalization issues.

Table 4-3 Globalization Issues in Oracle Collaboration Suite

Description Action Bug Number

In the Work Items section of the Oracle Workflow page, clicking the tip link beside the chart returns pages with titles containing indecipherable characters.

None

4704257

When performing bulk provisioning, the server uses the server locale to decode the input LDIF file. If the file is encoded in a different locale, the created users will be indecipherable.

Encode the LDIF file in the same character set as is used by the server. Alternatively, run the command dipassistant bulkprov, specifying the encoding parameter for the LDIF file.

4430542, 4146473

In Greek, the provisioning console in the welcome page is displayed as html code rather than as a URL.

None

4519614

In French (fr) and French Canadian (fr_CA) locales, clicking on the Menu icon of the "Groupe d'instances (farm)" node or selecting a link to the Farm page (such as from the Topology viewer) causes a Javascript error and fails to pop up the menu for that node

Navigate to the Farm page directly and perform actions from that page.

4490348

The XML log cannot be shown directly in HTML format because the encoding is in the locale of the server, rather than UTF-8.

Instead of clicking the log link, use the Oracle Enterprise Manager log viewer to view the XML log.

4539871

In the pt_BR locale version of the Oracle Collaboration Suite Home page in Enterprise Manager, the buttons interromper tudo in the general section and Ativar/Desativar Componentes above the component table are assigned to the same hot key "t". Therefore, Alt+t, only activates the Ativar/Desativar Componentes button. Similarly, the buttons Reiniciar Tudo in the general section and Recarregar in the component table have the same hot key "R", so Alt+R only activates the Reiniciar Tudo button.

None.

4643691

On Enterprise Manager pages for Oracle Mail server home pages, such as the SMTP Inbound Server, decimals in numbers will appear as '.' characters even when the locale calls for ',' characters.

None

4643735

Translated versions of Oracle Records Management help are not available.

None

4704831

4.6 Documentation Issues in Oracle Collaboration Suite

The following Oracle Collaboration Suite documents have known issues:

4.6.1 Documentation Issues in Oracle Collaboration Suite Administrator's Guide

Please note the following issues in the Oracle Collaboration Suite Administrator's Guide.

Restoring Infrastructure Configuration Files

The procedure described in Restoring Infrastructure Configuration Files, under Recovery Procedures in Chapter 11 of Oracle Collaboration Suite Administrator's Guide had an incorrect instruction (4668233).

Task 1 of this procedure read:

Stop the Oracle Collaboration Suite Database.

Instead, Task 1 should be:

Make sure the Oracle Collaboration Suite Database, and the Oracle Internet Directory, are up.

The Oracle Collaboration Suite Database must be up in order to restore the Infrastructure configuration files using this procedure.

Moving Identity Management to a New Host

The procedure described in "Moving Identity Management to a New Host" in Chapter 12 of Oracle Collaboration Suite Administrator's Guide was missing a step and contained an inaccuracy. (4525024)

After completing Task 1 of the Procedure, you should stop all Applications tier instances that use Oracle Internet Directory. Using the Oracle Collaboration Suite Control Console, navigate to the Instance Home Page for each Applications tier instance and click Stop All. Be sure to leave Oracle Collaboration Suite Control running.

In Task 3, Step 5, the location provided for ldap.ora was incorrect. Edit ORACLE_HOME/ldap/admin/ldap.ora

Changing the HTTP Server Port on Identity Management

A step was omitted from Task 3 of the procedure described in "Changing the HTTP Server Port on Identity Management", in Chapter 13 of Oracle Collaboration Suite Administrator's Guide.

In Task 3, you are instructed to modify the Oracle HTTP Server Listen and Port directives. In the manual steps provided for the HTTPS port, you are instructed to edit the ssl.conf file located at ORACLE_HOME/Apache/Apache/conf/ssl.conf.

In addition to editing the Listen and Port directives as indicated, you must also edit the <VirtualHost _default_:4443></Virtual> directive. For example, if you were changing the port number to 4445, you would set the following:

Listen 4445
Port 4445
<VirtualHost _default_:4445></Virtual>

All three directives must be set to use the same port number.

Changing Oracle Internet Directory Ports

Labels for certain procedures in Task 3 of the procedure described in "Changing Oracle Internet Directory Ports", in Chapter 13 of Oracle Collaboration Suite Administrator's Guide were incorrect.

In Task 3, Step 1, you are instructed to create a file called mod.ldif and then run the ldapmodify command. Different syntax is provided "For HTTP" and "For HTTPS".

"For HTTP" means "For Oracle Internet Directory non-SSL port".

"For HTTPS" means "For Oracle Internet Directory SSL port.

Task 3, Step 3d is "Change the value of OIDport (for an HTTP port change) or OIDsslport (for an HTTPS port change) to the new port number, and then save the file."

"HTTP port change" means "Oracle Internet Directory non-SSL port change".

"HTTPS port change" means "Oracle Internet Directory SSL port change".

Changing Oracle Internet Directory from Dual Mode to SSL Mode

A step was omitted from the procedure described in "Changing Oracle Internet Directory from Dual Mode to SSL Mode", in Chapter 12 of Oracle Collaboration Suite Administrator's Guide, and a file location indicated in this procedure was incorrect. (4524939)

Before beginning this procedure, you should shut down all Applications tiers using this instance of Oracle Internet Directory. Be sure to leave the Oracle Collaboration Suite Control (emctl) process running on all Applications tiers.

You can shut down the tiers using Oracle Collaboration Suite Control by navigating to each Applications tier home page and clicking Stop All.

The location of the file ldap.ora has been wrongly specified as $ORACLE_HOME/network/admin/ldap.ora. This file is specified in Task 1, Step 4, and in Task 2, Step 7.

The correct location is $ORACLE_HOME/ldap/admin/ldap.ora.

Changing the OracleAS Metadata Repository Net Listener Port

If you change the OracleAS Metadata Repository Net Listener Port for an Oracle Collaboration Suite Database instance hosting the Oracle Mail schemas, and you have configured Oracle Discussions, you must take an additional step to update Oracle Discussions with the new port number (Bug 4696125). For the complete procedure for making the port change, see "Changing the OracleAS Metadata Repository Net Listener Port"in Chapter 13 of Oracle Collaboration Suite Administrator's Guide.

After making the port change:

  1. Update the following file found on the Applications tier hosting Oracle Discussions with the new port number:

    $ORACLE_HOME/j2ee/OC4J_OCSClient/config/data-sources.xml

  2. On the same host, run the following command:

    dcmctl updateconfig

Changing the Oracle Mail Schema Password

If you change the Oracle Mail Schema Password, and you have configured Oracle Discussions, you must take an additional step to update Oracle Discussions with the new schema password (Bug 4696125). For the complete procedure for making the schema password change, see "Changing the Oracle Mail Schema Password" in Chapter 6 of Oracle Collaboration Suite Administrator's Guide.

After making the schema password change:

  1. Update the following file found on the Applications tier hosting Oracle Discussions with the new schema password:

    $ORACLE_HOME/j2ee/OC4J_OCSClient/config/jazn-data.xml

    Note:

    For details about editing the jazn-data.xml file, see "Password Obfuscation in jazn-data.xml and jazn.xml" in Chapter 14 of Oracle Application Server Containers for J2EE Security Guide.

  2. On the same host, run the following command:

    dcmctl updateconfig

4.6.2 Documentation Issues in Oracle Collaboration Suite Security Guide

Please note the following issues in the Oracle Collaboration Suite Security Guide.

Enabling or Disabling SSL for Oracle Enterprise Manager connections to Oracle Internet Directory

Please note the following correction to the "Securing Oracle Voicemail & Fax Connections" section in the Oracle Collaboration Suite Security Guide. (Bug 4515736)

In the subsection, "Enterprise Manager Connections," there is a See Also note with a link to "Enabling SSL in Oracle Voicemail & Fax." This linked information is incorrect. Instead, refer to the procedure below to disable SSL for Enterprise Manager connections.

To enable or disable SSL for Enterprise Manager connections to Oracle Internet Directory:

  1. Log in to Enterprise Manager Grid Control, and navigate to the home page.

  2. In the Target Search section, select Oracle Voicemail & Fax in the Search list and click Go.

  3. Select the Voicemail & Fax target from the All Targets list and click Configure.

  4. In the Configure Voicemail & Fax: name_of_Voicemail_&_Fax_target page, select Always require SSL for connections to enable SSL for all connections from Enterprise Manager to Oracle Internet Directory for this target.

    To disable SSL connections for this target, deselect Always require SSL connections.

  5. Click Finish.

Running the SSL Script on the Applications Tier

The script described in the procedure "Running the SSL Script on the Applications Tier" in Oracle Collaboration Suite Security Guide is missing a True or False parameter. (4516978)

The script should appear in the document as follows:

$ORACLE_HOME/bin/midtierSSLConfigTool.<sh|bat> <oid hostname> <oid port> <oid
admin dn> <oid admin password> <http server SSL port> <https> <hostname of the
computer> <True | False>

Where True | False is the boolean flag that determines the communication to OID.

  • True: Communication to the Oracle Internet Directory using SSL only

  • False: Normal communication to Oracle Internet Directory

This section should also contain the following commands for stopping and starting OC4J_OCSClient. OC4J_OCSClient should be restarted after enabling SSL.

./opmnctl stopproc process-type=OC4J_OCSClient
./opmnctl startproc process-type=OC4J_OCSClient

4.7 Oracle Web Access Client Release Notes

This chapter summarizes release note issues associated with the Oracle Web Access client. This chapter contains the following sections:

4.7.1 What Is the Oracle Web Access Client?

The Oracle Web Access client is a browser-based application that looks, feels and performs like a desktop application. It provides access to various features of Oracle Collaboration Suite, including:

  • E-mail with support for HTML text editing

  • Personal and shared Address Books with Corporate Directory (Global Address Book) integration and support for shared contacts

  • TimeBar view of calendar appointments and reminders, with direct access to the Oracle Calendar Web client for creating and editing meetings

The Oracle Web Access client supports standard Web browsers, including Internet Explorer, Mozilla and Mozilla Firefox. Your personal preferences are stored on the server so you can access your mail wherever and whenever you want, through a secure, familiar interface on the supported browser of your choice. Work with and manage your information using drag-and-drop functionality, cascading menus, context menus, and resizable panes.


Note:

New Oracle Web Access client features can be obtained by applying 10.1.2.x Cumulative Patches. These new features are listed in Section 2.10, "Oracle Web Access Client Cumulative Patches".

4.7.2 Resolved Issues in the Oracle Web Access Client

Table 4-4 lists resolved issues in the Oracle Web Access client.

Table 4-4 Resolved Issues in the Oracle Web Access Client

Description Category Resolved In Bug Number

Accessible radio and checkbox elements in Preferences were missing labels

Accessibility

10.1.2

4466485

JAWS screen reader software read the "Insert Hyperlink" and "Insert Image" buttons as "Button."

Accessibility

10.1.2

4473582

In accessible mode, if you did multiple searches using Find People until the first search became cleared from cache, and then you repeated your first search, the Find People control would become disabled

Accessibility

10.1.2

4521676

OK and Cancel buttons did not function as expected in the Attach Files page

Attachments

10.1.2

4386982

Unnamed attachments should have been referred to as "Untitled" instead of "Anonymous."

Attachments

10.1.2

4417266

Could not open attached message from file upload dialog

Attachments

10.1.2

4477787

An error occurred while attaching a file after inserting an inline image

Attachments

10.1.2

4562716

Sorting thousands of items in Internet Explorer could take a long time.

Browsers: Internet Explorer

10.1.2

4321955

When composing mail, you could not delete text from the message body after attaching files or opening and closing the "Insert Image" or "Insert Link" dialog boxes

Browsers: Internet Explorer

10.1.2

4446919

Some contact fields became blank when viewed on Internet Explorer 6.0.2800 with Windows 2000

Browsers: Internet Explorer

10.1.2

4495322

Some messages would wrap incorrectly.

Browsers: Internet Explorer

10.1.2

4496171

Scrolling through a VList of contacts could cause Internet Explorer to stop unexpectedly

Browsers: Internet Explorer

10.1.2

4518404

In IMAP mode with Internet Explorer, errors could occur when trying to view properties for a folder

Browsers: Internet Explorer

10.1.2

4535610

Pressing shortcut key Ctrl+1 (the number 1) in the main window transferred control to the "Launch" Page.

Browsers: Mozilla Firefox

10.1.2

4493073

A browser incompatibility alert could appear when using Firefox 1.0.6

Browsers: Mozilla Firefox

10.1.2

4507579

In Firefox, when composing messages in plain text mode, message text is duplicated when inserting signature manually.

Browsers: Mozilla Firefox

10.1.2

4542317

In Firefox, it was difficult to clear a speed dial value for a contact.

Browsers: Mozilla Firefox

10.1.2

4573323

Replying to all on Firefox would result in truncated addresses in the Cc field.

Browsers: Mozilla Firefox

10.1.2

4606535

To and Cc buttons and fields were misaligned in Firefox.

Browsers: Mozilla Firefox

10.1.2

4631354

In Firefox 1.5, dragging the List pane / Reading pane divider resulted in unexpected behavior.

Browsers: Mozilla Firefox

10.1.2

4655746

In Firefox 1.5, some formatting controls forHTML messages were not working.

Browsers: Mozilla Firefox

10.1.2

4659642

Various mouse actions would not work with the preview pane when using Mozilla Firefox 1.0.6

Browsers: Mozilla Firefox 1.0.6

10.1.2

4526557

The label Clear Category should have been Remove Category

Categories

10.1.2

4350625

When creating a new category, it would sometimes appear in the Manage Categories "Selected" list with an incorrect name

Categories

10.1.2

4567894

After attaching a file, the cursor would no longer appear in the Plain Text editor

Composing mail

10.1.2

4141731

Errors could occur if a message had no From address (which can happen in certain cases, such as when creating a draft)

Composing mail

10.1.2

4465256

Errors could occur while saving messages with inline images

Composing mail

10.1.2

4485467

Alt text was not added to inline images

Composing mail

10.1.2

4495082

Plain Text messages would not reflect the appearance expected with custom skins

Composing mail

10.1.2

4521123

Opening a composition window in HTML Source format when preferences are set to automatically insert a signature causes an error.

Composing mail

10.1.2

4542011

Autosave was not creating visible drafts.

Composing mail

10.1.2

4565096

If no matching record was found when typing a partial address into a recipient field, errors could occur

Composing mail

10.1.2

4582284

In the People Selector, removing mail recipients could result in an error.

Composing mail

10.1.2

4597815

There is no contextual help for the review page of Enterprise Manager Web Access client or Collaboration Suite Search configuration.

Configuration

10.1.2

4485816

Invalid settings in Enterprise Manager were not highlighted for correction

Configuration

10.1.2

4497482

In Enterprise Manager, the review page for an SSL setup for the Oracle Web Access client or Oracle Collaboration Suite Search would show that a non-SSL port was being used.

Configuration

10.1.2

4514693

Closing a newly opened Edit Contact or Distribution List window could result in a prompt to save changes even if no information was entered.

Contacts

10.1.2

4423725

When creating a contact with a Speed Dial number, an error message would incorrectly state that a Speed Dial number was not specified

Contacts

10.1.2

4463092

There was no Cancel button when viewing a contact in a read-only shared address book.

Contacts

10.1.2

4472223

List members created through Oracle Connector for Outlook were not shown correctly

Contacts

10.1.2

4503870

There were unexpected gaps between the tab and page in the contact editor

Contacts

10.1.2

4540733

Generated display names for new contacts were sometimes incomplete

Contacts

10.1.2

4544640

If a contact was created with no information in its Display Name field, the Oracle Web Access client would not generate one using first and last name.

Contacts

10.1.2

4555800

Contacts created with Oracle Connector for Outlook sometimes did not appear in the Oracle Web Access client

Contacts

10.1.2

4560682

Clicking a contact's agenda entries would not retrieve information for the entries.

Contacts

10.1.2

4654134

Renaming categories was not working correctly.

Contacts

10.1.2

4654514

Trying to edit a contact in a shared (read/write) address book would cause an error.

Contacts

10.1.2

4654840

Delivery receipt notification flags were not saved with drafts

Drafts

10.1.2

4360082

Multiple compose windows could be opened for one draft

Drafts

10.1.2

4376551

External images in Web pages were not saved in drafts

Drafts

10.1.2

4482623

New and existing drafts were always saved in the default Draft folder, even if the existing draft was stored in a different folder

Drafts

10.1.2

4487141

Drafts were not recognized correctly in IMAP mode

Drafts

10.1.2

4497930

Drafts could not be saved in a non-draft folder more than once

Drafts

10.1.2

4498431

Modifying a read-only message in a shared drafts folder caused an error

Drafts

10.1.2

4562582

Flag indicators in the Reading pane and message window were out of sync

Flags

10.1.2

4463648

The flag icon appeared when clicking the subject line of a message

Flags

10.1.2

4550169

An error occurred when flagging messages in the Drafts folder for follow-up.

Flags

10.1.2

4584617

Prefixes such as "RE", "FW", and "FWD" were not ignored when sorting by subject.

Folders

10.1.2

4396789

When viewing a shared Drafts folder, the To column was displayed as the From column.

Folders

10.1.2

4474359

Users could remove drafts from shared folders

Folders

10.1.2

4484904

When sharing a folder with a newly created user, that user may not have immediately appeared in the list of users with whom the folder was shared.

Folders

10.1.2

4540149

Getting properties for a folder would fail because of an error reporting the folder size.

Folders

10.1.2

4540160

It sometimes would not be possible to see the list of users with whom a folder has been shared

Folders

10.1.2

4582166

Folders under Inbox would disappear when shared.

Folders

10.1.2

4604554

Mail sent using the Shift-JIS character set would contain incorrect characters.

Globalization

10.1.2

4055059, 3614135

Characters in some non-ASCII attachment names were indecipherable.

Globalization

10.1.2

4261860, 4472482

Characters in a message subject could be indecipherable if the original message was sent without a well-defined encoding character set.

Globalization

10.1.2

4445458

URLs with multiple-byte characters would sometimes not display properly in the Plain Text composition window

Globalization

10.1.2

4454375

Japanese text / plain text messages were encoded incorrectly with JDK character converter.

Globalization

10.1.2

4461722

In German, the Enter a name label in the Find People tool was truncated

Globalization

10.1.2

4472984

In multiple-byte character-set installations, if a user's Display Name contained a single-byte space character, the auto-complete feature would truncate the address in the address bar fields.

Globalization

10.1.2

4486102

Multiple-byte display names that contained single-byte spaces were truncated in auto-complete.

Globalization

10.1.2

4486102

Certain Japanese characters in attachments could become indecipherable if encoded using ISO2022-JP

Globalization

10.1.2

4512120

Indecipherable characters were sometimes appearing in messages encoded with ISO2022-KR

Globalization

10.1.2

4513454

Could not send messages encoded in Japanese ISO-2022-JP.

Globalization

10.1.2

4606029

Japanese messages sent with Becky! eMail and formatted with HTML contained indecipherable characters when viewed in the Oracle Web Access client.

Globalization

10.1.2

4612302

Single-byte spaces in Japanese mail subjects were converted to underscores.

Globalization

10.1.2

4625740

Translation issues:

  • Chinese translation for "Return Sender's Message" is inaccurate.

  • Online help in Greek is missing some help topics.

  • Some of the languages listed in the Voicemail & Fax preferred language list are not translated.

Globalization

10.1.2

4394619

4496439

4485456

ISO 2022-JP issues:

  • Japanese word U+FF5E was not displayed correctly if it was sent with ISO 2022-JP (Compatibility).

  • Attempts to encode drafts with ISO 2022-JP and ISO 2022-JP (HWKANA) always fell back to saving in ISO 2022-JP (Compatibility).

  • ISO 2022-JP variant parameters did not work.

Globalization

10.1.2

4501041

4505834

4488120

Unable to create contacts after Oracle Internet Directory failover.

High availability

10.1.2

4431445

The most recently used style was not retained if the message was not saved or sent

HTML Text mode

10.1.2

4399389

After changing to HTML Text mode while creating a reply, the displayed font size would not match what was actually being used

HTML Text mode

10.1.2

4410551

Saving messages with inline images caused an error.

HTML Text mode

10.1.2

4495467

HTML / Plain Text mode could be saved as (an implicit) preference

HTML Text mode

10.1.2

4496553

The cursor did not appear in the right place when there was an inline message in the composition window

HTML Text mode

10.1.2

4502678

Messages forwarded from Oracle Workflow had blank bodies.

Oracle Workflow messages

10.1.2

4489598

The access level of ocssession.getXXXProvider should have been protected

Performance

10.1.2

4440380

Entering text in HTML Text mode could cause unexpectedly high processor use on a user's computer

Performance

10.1.2

4501586

Too many MailService objects were running

Performance

10.1.2

4521533

Pop-up windows such as the composition window could have an unexpected appearance if Web Cache end-user performance monitoring was turned on.

Performance

10.1.2

4588514

Preferences now support auto-save intervals

Preferences

10.1.2

4391452

Server-side hidden rules were being displayed in the Preferences Rules page.

Preferences

10.1.2

4415036, 4597626

Under Preferences, the label Deleted Messages was changed to Messages marked as deleted

Preferences

10.1.2

4422274

Automatic reply preferences were not retained after sign-out, sign-in

Preferences

10.1.2

4478290

Signature preferences were not retained after sign-out, sign-in

Preferences

10.1.2

4478299

Changes to reply-to preferences were not retained

Preferences

10.1.2

4478335

Preferences for including original message as inline text or attachment were not being correctly reflected in Oracle WebMail.

Preferences

10.1.2

4485534

'EAgreeting' was missing from voicemail greeting choices

Preferences

10.1.2

4485548

Time zone change was not applied immediately after sign-out, sign-in

Preferences

10.1.2

4501566

Preferences for including original message as inline text or attachment were not being saved on sign-out, sign-in.

Preferences

10.1.2

4620973

Attachments were not referenced in printouts.

Printing

10.1.2

4430375

Users were re-prompted to send read receipts every session.

Receipts

10.1.2

4483934

No warning was given when canceling changes to rules.

Rules

10.1.2

4305898

Rules with the 'priority' condition would sometimes not work

Rules

10.1.2

4476813

Errors could occur when editing conditions of existing rules

Rules

10.1.2

4491237

An error could occur when creating a rule where a condition was that a message had to be an exact size

Rules

10.1.2

4491272

When editing rules, hints were missing for the message size and sent date hints

Rules

10.1.2

4510134

The rule editor did not check to make sure a rule name had been entered

Rules

10.1.2

4544133

Canceling changes to rules could result in errors the next time the Rules tab was opened.

Rules

10.1.2

4571657

First event selected for a rule would sometimes appear to revert to the default event.

Rules

10.1.2

4654335

Using "Sent Date" condition for rules would occasionally not work.

Rules

10.1.2

4657498

If you used a context menu to paste in text to the Search field, the Search button was not enabled

Search

10.1.2

4397835

Long Corporate Directory searches now time out as expected

Search

10.1.2

4414275

Searching for flagged contacts returned inaccurate results

Search

10.1.2

4460161

Address book search did not support nicknames

Search

10.1.2

4473775

Management of Search fields was unpredictable; for example clicking the remove button beside a search field would always remove the last search field in the list.

Search

10.1.2

4555914

Searching on 'all' seemed to exclude e-mail addresses

Search

10.1.2

4566043

Directory searches could be unexpectedly slow when cache was disabled

Search

10.1.2

4566556

Search results from shared folders would not identify users in folder path.

Search shared folders

10.1.2

4453559

Could not search for unread messages in shared folders.

Search shared folders

10.1.2

4490821

Long subjects were truncated when sending mail.

Sending mail

10.1.2

4328644

Messages were sometimes not sent if they only had Bcc or Cc recipients

Sending mail

10.1.2

4363702

If you chose to reply to a message, then deleted the original message before sending the reply, you could not send the reply. The same thing would happen with forwarded messages.

Sending mail

10.1.2

4526355

No warning would appear when attempting to print a message without a subject.

Sending mail

10.1.2

4542667

If the send operation failed, the composition window became unresponsive, and it was impossible to recover message contents or send again

Sending mail

10.1.2

4552247

Errors occurred with Check Name functionality

Sending mail

10.1.2

4554493

If a signature exceeded the maximum size, no error message was given and the signature was not saved

Signatures

10.1.2

4318715

The font of plain text signatures manually inserted into HTML text messages was too small

Signatures

10.1.2

4463131

Hovering the mouse over the TimeBar could show conflicts even if there were none

TimeBar

10.1.2

4505061

Adjacent meetings in the TimeBar were not easily distinguishable from one another.

TimeBar

10.1.2

4559225

Changes applied to meetings using the Oracle Calendar Web client were not always properly reflected in the TimeBar.

TimeBar

10.1.2

4580499

URLs with commas were not active

URLs

10.1.2

4478171

Keyboard navigation of the contact hierarchy was unpredictable.

User interface

10.1.2

4281898

Column widths would reset to default after switching folders.

User interface

10.1.2

4452887

When using the 'Reply All' feature, if a contact appeared multiple times with different aliases in the To: or Cc: lists, they would be listed multiple times in the new message's To: list.

User interface

10.1.2

4454043

New fonts in custom menu files were not being displayed.

User interface

10.1.2

4572839

Contact and distribution list flags were not correctly synchronized with Oracle Connector for Outlook flags

Various

10.1.2

4411038

The format hint for birthday and anniversary dates was missing

Various

10.1.2

4455476

Simultaneous browsing of shared address books caused an error.

Various

10.1.2

4473303

Now able to reassign same speed dial number to personal contacts or distribution lists

Various

10.1.2

4485895

List would automatically scroll too much during incremental loading

Various

10.1.2

4489768

Web site information created through Oracle Connector for Outlook did not appear in the Oracle Web Access client

Various

10.1.2

4493978

Long subjects in Yahoo mail messages were indecipherable.

Viewing mail

10.1.2

4413441

In the List pane, HTML entities (strings beginning with '&' and ending in ';', for example, &amp;, which is rendered in HTML as &) were displayed as rendered characters in subject lines.

Viewing mail

10.1.2

4440474, 4541793

Plain text messages from Gmail were treated as inline part

Viewing mail

10.1.2

4484289

Viewing messages that had unrecognized field formats (such as, occasionally, the From field in drafts created by other mail clients) could result in an error

Viewing mail

10.1.2

4497927

When messages are sent with Mozilla Thunderbird, XML file attachments are included inline; these inline attachments were sometimes improperly formatted in the Oracle Web Access client

Viewing mail

10.1.2

4518531

Attachments sent with Apple e-mail software were displayed in the Web Access client as two listings for the same file, one of which was not the content implied by the file name

Viewing mail

10.1.2

4534730

In deployments using Oracle Javamail Service Provider (OJMA), "Forwarded" and "replied to" indicators for messages were not retained after signing off and signing back in.

Viewing mail

10.1.2

4563576

Messages from Apple Mail would not be displayed.

Viewing mail

10.1.2

4631414

Opening the Reading Pane while an empty folder was selected would result in an error.

Viewing mail

10.1.2

4638433

4.7.3 Known Limitations and Workarounds in the Oracle Web Access Client

The following sections describe known limitations and workarounds for the Oracle Web Access client.

4.7.3.1 Corporate Directory Searches

Some Oracle Internet Directory fields (such as displayname) are not indexed by default. Because of this, some Corporate Directory searches will appear to return no results in the Oracle Web Access client, or will cause errors. Affected attributes could include:

displayname
givenname
middlename
sn
title
departmentnumber
telephonenumber
homephone
facsimiletelephonenumber
mobile
pager
homepostaladdress
c
l
postalcode
st
street
mail
orcladdressbookfollowupflag

To find out which of these attributes is not being searched, try querying them with a tool such as ldapsearch and see which returns an error code 53.

You can either manually index the affected attributes so that they can be searched with the Oracle Web Access client, or silently exclude them from queries so that search errors will no longer occur. Oracle recommends indexing the attributes, since excluding them from searches may lead to confusion for users.

Manually indexing an attribute

Before you index attributes, you must shut down Oracle Internet Directory or set it to Read Only mode. See Oracle Internet Directory Administrator's Guide for more information.


Note:

These steps are written with the understanding that the following environment variables are used:

  • ORACLE_HOME: The Infra ORACLE_HOME path

  • On Solaris and Linux: LD_LIBRARY_PATH: This should include $ORACLE_HOME/lib32:$ORACLE_HOME/lib

  • On HP-UX and AIX: LD_LIBRARY_PATH: This should include $ORACLE_HOME/lib;SHLIB_PATH: This should include $ORACLE_HOME/lib32.

  • ORACLE_SID: The SID of the Infra database

  1. Change to the /ldap/bin directory as follows:

    cd $ORACLE_HOME/ldap/bin

  2. Index the attribute as follows:

    ./catalog.sh -connect $ORACLE_SID -add \
             -attr attribute_name

    Where attribute_name is the attribute you want to index; for example, displayname.

  3. Repeat the previous step for each attribute you want to index.

  4. Open oc4j.properties; this file can be found at a location similar to the following:

    $ORACLE_HOME/j2ee/OC4J_OCSClient/config/oc4j.properties

  5. For each attribute you indexed (as described in steps 2 and 3), update the appropriate entry in oc4j.properties as follows:

    oracle.ocsclient.directory.capability.search.attr.attribute_name=enabled

    Where attribute_name is the attribute you want to index; for example, displayname.

Excluding Attributes from Queries

To exclude attributes from queries, update the appropriate entry in oc4j.properties as follows:

oracle.ocsclient.directory.capability.search.attr.attribute_name=disabled

Where attribute_name is the attribute you want to exclude; for example, displayname.

(4409722)


Note:

For the latest updates to this and other procedures in this document, navigate to the following location and open the appropriate release notes document for your platform:

http://www.oracle.com/pls/cs101/install

4.7.3.2 Placing Constraints on Directory Entries Returned by the Oracle Web Access Client

The Oracle Web Access client uses a connection pool that connects as the e-mail container entity (cn=EmailServerContainer,cn=Products,cn=OracleContext). This means that Corporate Directory queries executed in the Oracle Web Access client may reveal entries that are normally hidden from end-users. Until this connection method is restructured, a special configuration has been provided so that administrators can define an 'AND' criteria restricting the LDAP objects that are returned. Whenever access controls are added to restrict the visibility of end-user directory data, Oracle Web Access client administrators should consider overriding these values. (4495854)

Currently, there are only two types of objects returned by the Oracle Web Access client Corporate Directory:

  • Public Users

  • Public Distribution Lists

There are two available configurations, one for each data type. They can be overridden in oc4j.properties (located in $ORACLE_HOME/j2ee/OC4J_OCSClient), and should be formatted as follows:

# <dl_condition> and <user_condition> should be replaced by
# RFC 2254-compliant query strings.
oracle.ocsclient.directory.ldap.dlobjectandcondition=dl_condition
oracle.ocsclient.directory.ldap.userobjectandcondition=user_condition

The default value of dl_condition is (objectclass=orclmailgroup) whereas the default value for user_condition is (objectclass=orclUserV2). The value of each of these and conditions determines the constraints that will be placed on each end-user query. When overriding this value, you must always include a condition that ensures a distinct objectclass for the two supported object types (usually composed of the defaults values above).

The following are examples of custom search constraints; notice that objectclass=condition is retained for all customized values.

# hide all users which have '_hidden@' as part of their e-mail address.
oracle.ocsclient.directory.ldap.userobjectandcondition=(&(objectclass=orclUserV2)(!(mail=*_hidden*)))


# hide all users that have been disabled in oiddas
oracle.ocsclient.directory.ldap.userobjectandcondition=(&(objectclass=orclUserV2)(!(orclisenabled=DISABLED)))


# use an objectclass other than 'orclmailgroup' for DLs # (to support older OID setups).oracle.ocsclient.directory.ldap.dlobjectandcondition=(objectclass=mailgroups)

For more information on LDAP or LDAP query strings, see Oracle Internet Directory Administrator's Guide.

4.7.3.3 Searches of Attachments in Different Character Sets

When you perform a search for attachment names, search behavior is determined by the character set used by the Oracle Mail server to build the search index. In other words, if the characters you are searching for are not found in the character set used by the Oracle Mail server to build the search index, the attachment will not be found.

4.7.3.4 Delivery Receipts Not Supported with OJMA

Delivery receipts can be requested with messages sent using a Mail Transfer Agent such as sendmail, or an SMTP server. However, the Oracle Web Access client has an option to send messages using Oracle Javamail Service Provider (OJMA) instead of SMTP, in which case messages are placed directly in the database for sending. With this transport mode, delivery receipts cannot be requested. Accordingly, the controls for requesting receipts in the Oracle Web Access client are disabled when using OJMA.

4.7.3.5 Arabic and Other Bidirectional Languages Not Supported

The Oracle Web Access client does not support Arabic and other bidirectional languages.

4.7.3.6 High Number of Database Connections

With heavy use, the number of database connections from the Oracle Web Access client can become very high.

You can change the database connection pool scheme used by the Oracle Web Access client to a fixed scheme by making the following property change:

oracle.mail.sdk.esmail.cache_scheme=2

The maximum number of connections can then be set using the property

oracle.mail.sdk.esmail.connpool_max_limit

With the fixed scheme, the number of database connections from the Oracle Web Access client to the database will never exceed the maximum limit specified. However, this might degrade the performance of the Oracle Web Access client. (4485215)

4.7.3.7 Attachments and Caching with Microsoft Internet Explorer and the Oracle Web Access client

By default, neither attachments nor inline images are cached on the client's disk (for security and privacy reasons). Due to a bug in Internet Explorer, this prevents users from opening attachments inline using that browser. For example, clicking on a text attachment and selecting Open from the attachment dialog will fail (the default text editor application for the user will launch, and then generate an error that the file could not be found). (4631343)

If you have deployed SSL, attempting to download attachments to disk will also fail.

Documentation of the details of this Microsoft Internet Explorer bug can be found in the following Microsoft Knowledge Base articles:

There are two workarounds available for this issue; you can use a different browser, or, you can relax caching settings. For detailed instructions for relaxing caching settings, see "Security Issues Related to Microsoft Internet Explorer" in Chapter 2 of Oracle Collaboration Suite Security Guide.

4.7.4 Known Issues in the Oracle Web Access Client

The following tables list known issues in the Oracle Web Access client:


Note:

Fixes for known issues may be available in cumulative patches. For a list of available cumulative patch downloads and their installation order, see note 406284.1 on http://metalink.oracle.com. Each cumulative patch includes a README.html file that lists all bugs fixed.


See Also:

Chapter 2, "Oracle Collaboration Suite Cumulative Patch Release Notes", for information on cumulative patch new features and known issues.

The following table lists mail-related issues in the Oracle Web Access client:

Table 4-5 Mail-Related Issues in the Oracle Web Access client

Description Action Bug Number

Deleting mail

In the Deleted Items folder (or a subfolder thereof), if you open a message in a new window and choose Delete, you will not be warned before the message is permanently removed.

None

4484000

Composing mail

Pressing the Backspace key in the composition window changes the font selection.

None

4484184

Composing mail

When browsing for recipients, users with no display names are shown as "Untitled."

None

4394487

Folders

Unread message count is shown for currently opened folder and Inbox.

None

3597128

Folders

Default message sort order for a returning user is not saved.

None

4230266

Folders

When viewing folders shared as read-only, users cannot mark messages as "read".

None

4620201

Sending mail

If a recipient's e-mail address includes invalid characters such as square brackets, it is possible that an unspecific error message will result and the user will not be given a chance to correct the problem.

None

4445255

Viewing mail

In the List pane, message entries are not updated after the character set is changed.

None

4208604

Viewing mail

Messages from Apple Mail are not displayed.

None

4693623

The following table lists contact-related issues in the Oracle Web Access client:

Table 4-6 Contact-Related Issues in the Oracle Web Access client

Description Action Bug Number

Search

When choosing message recipients, or when searching on shared address books from the advanced search pane, it is possible to search for contacts in a user's shared address book.

None

5057102

Search

Some Oracle Internet Directory fields (such as displaying) are not indexed by default. Because of this, some Corporate Directory searches will appear to return no results in the Oracle Web Access client.

Refer to Section 4.7.3.1, "Corporate Directory Searches" for post-install workaround instructions.

4409722

Distribution lists

The Oracle Web Access client does not display an error message when a distribution list contains circular references.

None

4394689

Distribution lists

Cannot send mail to another user's shared distribution list.

None

4410035

Distribution lists

Cannot view public distribution lists' members.

None

4485407

Various

Deleting contact clears the Show Only field.

None

4488009

Various

If a contact has a business e-mail address and a personal e-mail address, only the business e-mail address appears in the People Selector and in automatic completion.

None

4693198

The following table lists various known issues in the Oracle Web Access client, including issues with accessibility, performance, user interface, contacts, and preferences.

Table 4-7 Various Known Issues in the Oracle Web Access client

Description Action Bug Number

Accessibility

Some accessible pages are missing HTML LANG attributes.

None

4298640

Accessibility

The accessible shortcut key for "Forward Message" is not working.

None

4473599

Accessibility

The browser display becomes corrupted if the user changes the browser font size, such as by typing "Ctrl +".

None

4302722

Performance

Large message body with many e-mail addresses is slow to render.

None

4383491

User interface

Using online help after closing the Oracle Web Access client main window causes a JavaScript error.

Close the online help before exiting the Oracle Web Access client.

4396787

User interface

The composition window's header may not resize correctly if attachments are present.

None

4461000

User interface

Drop-down controls may not be positioned correctly.

None

4250498

User interface

When using the Tab key to navigate, the focus can be difficult to see on some items.

None

4323410

User interface

You cannot use the Tab key to select the New menu.

None

4270210

User interface

Toolbar items do not wrap, and are not shown if the size of the window is reduced too much.

Resize the window until all toolbar items are visible

4312705

The Oracle Web Access client supports most current browsers (such as Internet Explorer 6.0 and later, Mozilla 1.7.3 and later, all versions of Firefox), but a small number of browser-specific issues have been identified. The following table summarizes these issues.

Table 4-8 Browser-Related Issues in the Oracle Web Access client

Description Action Bug Number

Firefox

Cannot insert hyperlinks into a signature.

None

4473369

Firefox

Folder context menus do not work.

Use the Oracle Web Access client main menu.

4479515

Firefox

Unable to create new folders.

None

4479547

Firefox

If "Smooth Scrolling" is enabled on Firefox, scrolling through lists in the Oracle Web Access client may have unexpected results. This is a browser issue.

Turn "Smooth Scrolling" off (it is off by default) as follows:

  1. On the Firefox main menu, select Tools, then select Options.

  2. Select the Advanced page.

  3. Under Browsing, make sure Use smooth scrolling is deselected.

4639994

Firefox and Mozilla

Browser scrollbars show through interface items.

None

4359428

Firefox and Mozilla

The keyboard shortcut Ctrl+Enter does not work in the composition window.

None

4432638

Internet Explorer

The cursor is hidden when you tab to the Locate People tool.

Click inside the Locate People field.

3873261

Internet Explorer

The whole user interface can be selected from certain parts of a message header.

None

4432888

Internet Explorer

The names of attached files may wrap incorrectly in the composition window.

None

4460198

Internet Explorer

Difficulties may occur when attaching multiple files to messages.

Download and install Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894) on the browser being used with the Oracle Web Access client.

4998120

Mozilla

Virtual tree scrolls up on selecting bottom tree node.

None

4068067

Mozilla

Cannot drag and drop unless the cursor is over text.

None

4175054

Mozilla

Selection problems occur in text fields and text areas.

None

3811308

Mozilla

Resizing preview pane resets scroll position.

None

4301536

Mozilla

Inline images are not cached.

None

4307189

Mozilla

The "Clear" button is truncated on the "Create Distribution List" page.

None

4371738

Mozilla

Built-in shortcuts are not blocked when focus is in message pane header.

None

4391301

4.7.5 Globalization Issues in the Oracle Web Access client

The following table lists Oracle Web Access client globalization issues. Most of these issues are related to ISO-2022-JP character set variant support (Japanese).


Note:

Fixes for known issues may be available in cumulative patches. For a list of available cumulative patch downloads and their installation order, see note 406284.1 on http://metalink.oracle.com. Each cumulative patch includes a README.html file that lists all bugs fixed.


See Also:

Chapter 2, "Oracle Collaboration Suite Cumulative Patch Release Notes", for information on cumulative patch new features and known issues.

Table 4-9 Globalization Issues in the Oracle Web Access client

Description Action Bug Number

Character set determination mechanism assumes that the message header and message body are always encoded with the same character set.

None

4226129

Characters in a message subject may be indecipherable if the original message was sent without a well-defined encoding character set.

None

4506621

Characters in attachment names may be indecipherable when the attachment locale is different from the client's operating system locale.

None

4356184

In French on Mozilla and Firefox, the drop-down arrows for new message and new folder are truncated.

None

4431198

Text in From and To fields encoded with ISO-8859-8-I is not shown.

None

4468753

Traditional Chinese delivery receipts message are indecipherable.

None

4519675

When sending a mail in Korean using the message character set ISO-2022-KR, the following error message appears: An error occurred: unable to create the new message.

Use the EUC-KR character set.

4680121, 4684419

When sending a mail in Korean using the message character set ISO-2022-KR, the following error message appears: An error occurred: unable to create the new message.

Use the EUC-KR character set.

4684419

In received messages, Korean attachment names are sometimes indecipherable.

None

4685837

The string for "Corporate Directory" is truncated in several languages.

Click and drag the pane border to the right to make the left pane wider.

4449555

Backslashes are not displayed correctly on Japanese systems in plain text mode.

Use HTML Text mode.

4588847

4.8 Oracle Collaborative Portlets Release Notes

Table 4-1 lists resolved issues in Oracle Collaborative Portlets.

Table 4-10 Resolved Issues in Oracle Collaborative Portlets

Description Resolved In Bug Number

Meetings should have been listed from right to left in the Calendar portlet (globalization issue).

10.1.2

4479257

New Message and Refresh buttons were disappearing after refresh.

10.1.2

4655034

Content Services' old name, "Files" was used under Search.

10.1.2

4547662

People Search was linking to Oracle WebMail.

10.1.2

4626547

People Search was not opening in accessible mode when it should have been.

10.1.2

4656554

When Oracle Web Conferencing was not configured, it was not clearly indicated in the portlet.

10.1.2

4044035

The Oracle Web Conferencing portlet was not translated into Japanese (globalization).

10.1.2

4069350

The Oracle Web Conferencing portlet incorrectly indicated that service was unavailable after installation.

10.1.2

4297840


Note:

New features in Oracle Collaborative Portlets can be obtained by applying Oracle Collaborative Portlets 10.1.2.x Cumulative Patches. These new features are listed in Section 2.3, "Oracle Collaborative Portlets Cumulative Patches".

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