Oracle® Collaboration Suite Release Notes 10g Release 1 (10.1.2.2) for HP-UX PA-RISC (64-Bit) Part Number B25476-20 |
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This chapter describes suite-level release note information affecting all components of Oracle Collaboration Suite. This chapter contains the following sections:
Section 4.2, "Resolved Issues in Oracle Collaboration Suite"
Section 4.3, "Known Limitations and Workarounds in Oracle Collaboration Suite"
Section 4.5, "Globalization Issues in Oracle Collaboration Suite"
Section 4.6, "Documentation Issues in Oracle Collaboration Suite"
Note: This document was updated on March 26, 2007. Additional updates and new information can be found in Note 415183.1 on http://metalink.oracle.com. |
See Also: For links to all the latest Oracle MetaLink notes and all Oracle Collaboration Suite documentation libraries, see note 386616.1 at http://metalink.oracle.com. |
New look and feel for improved usability
Oracle Discussions
Oracle Workspaces
Oracle Web Access Client for improved browser-based access and usability
Built on the Oracle Application Server 10g Release 2 Phase 2 platform
Centralized user provisioning console - create, provision, edit, and delete users one at a time, or manage them using bulk processing
Expanded documentation library featuring suite-level guides for concepts, deployment, installation, upgrade, administration, security, and licensing
Oracle Voicemail & Fax is now fully integrated with Oracle Enterprise Manager Grid Control, for easier management and administration
Oracle Metadata Repository is now integrated into the Collaboration Suite Database as a default configuration, so you can run your deployment on a single database
New customizable End-User Documentation Portal available to assist users in getting started with Oracle Collaboration Suite
Oracle Enterprise Manager Application Server Control for Collaboration Suite - a customized management tool providing:
Topology view of the Oracle Collaboration Suite environment
Support for viewing and changing Infrastructure Services for Identity Management
Views of all performance metrics and metric details
Complete integration of OracleAS Web Cache administration
Support for querying from a database log repository
Ability to change the port values of Enterprise Manager components
Oracle Database 10g and Enterprise Manager Database Control for the Oracle Collaboration Suite Database
Improved cross-application integration
New Oracle Collaboration Suite control script sample ocsctl_sample
for single-command command-line startup and shutdown of Oracle Collaboration Suite
Table 4-1 lists resolved issues in Oracle Collaboration Suite.
Table 4-1 Resolved Issues in Oracle Collaboration Suite
Description | Resolved In | Bug Number |
---|---|---|
The Oracle Content Services portlet was not available in the initial release of Oracle Collaboration Suite (10.1.1). However, the Oracle Collaborative Portlets online help contained help topics discussing the Oracle Content Services portlet. |
10.1.2 |
4427994 |
After configuring Oracle Mail with Enterprise Manager, Oracle WebMail was no longer accessible. |
10.1.2 |
4539993 |
The following sections describes suite-level limitations and workarounds for Oracle Collaboration Suite:
Section 4.3.2, "Component Administration URL Does Not Appear in Oracle Enterprise Manager"
Section 4.3.5, "Configuring Oracle Voicemail & Fax in an Existing Deployment"
Section 4.3.6, "Attachments and Caching with Microsoft Internet Explorer and Web Applications"
Section 4.3.8, "Configuring Oracle Mail with Web Cache in SSL Mode"
The default password policy set by Oracle Internet Directory is to expire user passwords after 60 days. Please see "Changing the Default Password Policies" in Chapter 4 of Oracle Collaboration Suite Administrator's Guide to determine the appropriate expiry time, warning time and grace login count for your organization.
After you configure an Oracle Collaboration Suite component using the Oracle Enterprise Manager Oracle Application Server Control for Collaboration Suite, click the Refresh Data icon in the upper right corner of the Application Server Control for Collaboration Suite Home page. This causes the Administration URL for the configured component to appear in the Administration column of the System Components table.
Do not use the Deploy Ear File or Deploy War File options in Oracle Enterprise Manager Application Server Control for Collaboration Suite to deploy a new J2EE application on your Oracle Collaboration Suite OC4J instances.
Deploying a new application could cause problems with the Oracle Collaboration Suite JVM or Oracle Collaboration Suite environment, including introducing incompatibility problems with the Oracle Collaboration Suite user applications.
Oracle Collaborative Portlets uses HTTP internally to communicate with Oracle Collaboration Suite component application Web services (such as Oracle Mail and Oracle Calendar) to obtain application data. The use of SSL is not supported at this level.
In addition, if you configure SSL for Oracle Collaboration Suite and turn off the non-SSL (HTTP) port, then Oracle Collaborative Portlets will stop functioning. In other words, Oracle Collaborative Portlets requires the Web Cache non-SSL (HTTP) port to remain open.
Note: This is applicable for internal HTTP communication only. This does not affect external HTTP-based communication between browsers and Oracle Collaboration Suite. |
Workaround
Log in to oidadmin
as orcladmin
.
Go to the dn:
cn=Content, cn=VirtualServices, cn=Files, cn=Services, cn=oracleContext
Change the value of the labeleduri;adminurl
attribute to the non-SSL URL that was used previously.
You must perform a workaround before configuring Oracle Voicemail & Fax in an existing Oracle Collaboration Suite deployment.
Perform this workaround on the first Applications tier, and also on any additional Applications tiers you are configuring with the New PBX option:
Edit %ORACLE_HOME%\um\scripts\ovf_config1.bat
, and insert the following line:
CALL %1\um\scripts\editVerifierProfile.bat %1 %3 %4 %5 1 >> %2
below the line:
CALL %1\um\scripts\loadOVFProvisioning.bat %1 %3 %4 %5 1 >> %2
Edit %ORACLE_HOME%\um\scripts\ovf_config2.bat
, and insert the following line:
CALL %1\um\scripts\create_um_ldap.bat %1 newpbx_new.ldif >> %2
below the line:
CALL %1\um\scripts\create_um_ldap.bat %1 vmail_new.ldif >> %2
Edit create_scvsto.bat
to replace %hostname%
with the actual host name of the Applications tier.
In some secure configurations of the Web applications included with Oracle Collaboration Suite, attached files and inline images may not be cached on the client's disk (for security and privacy reasons). Due to a bug in Internet Explorer, this prevents users from opening attachments inline using that browser. For example, in the default configuration of the Oracle Web Access client, clicking on a text attachment and selecting Open from the attachment dialog will fail (the default text editor application for the user will launch, and then generate an error that the file could not be found).
If you have deployed SSL, attempting to download attachments to disk may also fail.
Documentation of the details of this Microsoft Internet Explorer bug can be found in the following Microsoft Knowledge Base articles:
"Internet Explorer Cannot Download" Error Message When You Use an HTTPS URL to Open an Office Document or PDF File:
http://support.microsoft.com/default.aspx?scid=kb;en-us;812935
INFO: Prevent Caching When You Download Active Documents over SSL:
http://support.microsoft.com/default.aspx?scid=kb;en-us;815313
Internet Explorer file downloads over SSL do not work with the cache control headers:
http://support.microsoft.com/default.aspx?scid=kb;en-us;323308
There are two workarounds available for this issue; you can use a different browser, or, you can relax caching settings. For detailed instructions for relaxing caching settings for affected Oracle Collaboration Suite Web applications, see "Security Issues Related to Microsoft Internet Explorer" in Chapter 2 of Oracle Collaboration Suite Security Guide.
Bugs 4616347, 4610362
In some cases when making changes to a High Availability environment, such as enabling SSL or setting up Applications tiers using a loadbalancer, the following error message may be displayed within Oracle Workspaces:
resource CW_FILES_RESOURCE_TYPE is not properly installed
During the procedure to set up a loadbalancer, change to SSL, or in other procedures, the following attribute is (automatically) modified in the Oracle Internet Directory Service Registry:
cn=Content,cn=VirtualServices,cn=Files,cn=Services,cn=OracleContext
The value is set in the format http(s)://hostname.domain:portnumber
After making this change, the Content Services library cannot be initialized, nor can the Library service be added to a workspace. The connection fails because Oracle Workspaces and other services cannot connect via the new, altered port number.
To work around this issue, perform the following steps:
Modify the Service Registry in Oracle Internet Directory. Edit the Content Services (Files) WebServices URI: attribute=labelduri;webservicesurl
:
For SSL scenarios (Bug 4610362), modify the port number to the non-SSL port.
For non-SSL scenarios (Bug 4616347), remove the port number from the URI
Restart OC4J_OCSClient process(es)
You may also need to reinitialize the Library from the Services Admin tab in Oracle Workspaces. If so, restart OC4J_OCSClient process(es) again.
For instructions on how to modify the Service Registry, refer to Managing the Oracle Internet Directory Service Registry in Chapter 7 of Oracle Collaboration Suite Administrator's Guide
Bug 5007746 causes a problem when attempting to configure Oracle Mail using Oracle Collaboration Suite Control, in deployments where Oracle Web Cache is running in SSL mode (is using an SSL port).
If you are running Web Cache in SSL mode, and you are going to configure Oracle Mail on any Applications tier, you must first apply a patch. Apply the patch for base Bug 5061844 (ARU 8385299).
The following table lists suite-level known issues in Oracle Collaboration Suite.
Table 4-2 Suite-Level Known Issues in Oracle Collaboration Suite
Description | Action | Bug Number |
---|---|---|
Clicking the Security link on the |
None |
4754282 |
OCS RMAN online restore operation, on the middle tier, fails with ADMN-906025. |
This is an issue with Oracle Application Server. Base bug is 4699432. To fix this issue, bring up the |
4642181 |
OCS RMAN restore for a cold instance backup on the Applications tier fails with the error: Unable to restore calendar server environment Files under |
Change the permissions of all the files in the |
5238272 |
OCS RMAN cold restore operation, on the middle tier, fails to copy files from the location |
To fix this issue:
|
5233586 |
Attempting to do a forced restore using the Oracle Collaboration Suite Recovery Manager could result in a Failure : inst_reconfigure failed Command "$ORACLE_HOME/apps/dcm/bin/dcmctl resyncinstance -force" failed, check log file $ORACLE_HOME/backups/apps/log_files/2006-04-30_09-25-57_loha.log for detail. |
This is an issue with Oracle Application Server. To avoid the problem, download and apply patch 4676014 from http://metalink.oracle.com. The patch should be applied on any Oracle Home containing the Distributed Configuration Management (DCM) utility. |
4655688 |
If Oracle Portal 10.1.4 patch is applied to Oracle Collaboration Suite 10.1.2, the Return To Portal link does not work or is missing from applications such as Oracle Workspaces, Oracle Discussions, and Oracle Real-Time Collaboration. |
None |
5039896, 5039761, 5039735 |
Using Mozilla-based browsers (including Netscape 7, Mozilla, and Firefox), in the Oracle Calendar portlet, customizing the portlet to select 'Week View' causes the portlet to appear stretched too wide. |
None |
3394423 |
Signing out of Oracle Collaboration Suite sometimes fails when using Mozilla or Firefox browsers. |
Close the browser window to protect private information. |
4454918 |
After using Oracle Enterprise Manager to configure the Oracle Calendar application system, the Oracle Calendar application system link does not appear in the Oracle Collaboration Suite welcome page. |
Restart OC4J_OCSClient. |
4472791 |
In the Search Log Repository tab of Oracle Enterprise Manager, clicking a Calendar Server link in the Component column results in an error. |
None — the Oracle Calendar server does not have a home page and should not appear as a link in the enterprise manager Search Log Repository tab. |
4528775 |
You must perform a workaround before configuring Oracle Voicemail & Fax in an existing Oracle Collaboration Suite deployment. |
Follow the steps in Section 4.3.5, "Configuring Oracle Voicemail & Fax in an Existing Deployment". |
4500591 |
Using Oracle Collaboration Suite Search against some applications may cause OCSClient to become unresponsive and the Apache server to time out. |
For more information, and to download patch 4492522, navigate to Oracle MetaLink at: |
4492522 |
If a previous Infrastructure Tier was installed on a new Infrastructure tier node, the Oracle Application Server Provisioning Console user creation screen may be displayed instead of Oracle Collaboration Suite Provisioning Console user creation screen. |
This is a Delegated Administration Service cache issue. During the install of the infrastructure, Oracle Internet DirectoryDelegated Administration Services (OIDDAS) will not have the applications populated as this is populated during install of the Applications tier. If you navigate to http://hostname:port/oiddas before you install the Applications tier you will see the Provisioning console icon at the top left of the screen but will see the old OIDDAS page. When the Applications tier is installed, the applications are populated to OIDDAS. Log in as orcladmin to OIDDAS and you should see the Provisioning Console icon at the top left of the screen and the New Delegated Administration Service page. To fix this if you see the provisioning console ICON at the top left but the old DAS page:
|
4558314 |
After starting or restarting Enterprise Manager Collaboration Suite Control, you may see an error when you go to the Collaboration Suite Control console. This means Collaboration Suite Control has not fully initialized. |
Wait a minute and refresh the page. The console page will load once initialization is complete. Initialization could take up to 2 minutes in some cases. |
4683377 |
On the Mail pages of Enterprise Manager Collaboration Suite Control, the Restart button performs the same operation as Reload. |
To fully restart any Mail processes, click Stop and then Start. |
4520214 |
Some Oracle Internet Directorymetrics are not collected by default in Oracle Enterprise Manager Grid Control. |
To enable collection of all the Oracle Internet Directory metrics in Grid Control, follow the steps in the section "Enabling Information Collection by Using Oracle Enterprise Manager 10g Application Server Control Console" (a subsection of "Monitoring Oracle Internet Directory Servers") in Chapter 10 of Oracle Internet Directory Administrator's Guide before you begin monitoring Oracle Internet Directory metrics in Grid Control. |
4705528 |
With multiple Applications tiers, some Enterprise Manager tasks cannot be accomplished unless you log in to each Applications tier. |
If you are using Oracle Enterprise Manager Application Server Control for Collaboration Suite to manage Oracle Collaboration Suite components distributed on multiple Applications tiers, you must log into the Application Server Control for Collaboration Suite on each Applications tier to:
|
4262556 |
Oracle Enterprise Manager Grid Control monitors availability and performance of the Oracle Web Access clientservice. The Grid Control Service Test for the Oracle Web Access client Requires the Correct Build Number. If you are using Grid Control to monitor the Oracle Web Access client service, make sure you have specified the correct build number for the Oracle Web Access client in the service test properties. |
To check the test properties, go to the Collaboration Suite Services target sub-tab in Grid Control. Select the Web Access Client service and click Configure. Go to the All Test Properties tab and check the value of the parameter Build Number. To find the correct build number for the Oracle Web Access client, navigate to the Oracle Web Access client launch page. The build number is listed beneath the copyright at the bottom of the page. |
4704812 |
Oracle Discussions does not get updated when the OracleAS Metadata Repository Net Listener Port is updated to a new port number, or when the Oracle Mail schema password is changed. |
See the following sections: |
4696125 |
Oracle Collaboration Suite Search does not return any results when searching for files in Oracle Content Services. |
Use Oracle Content Services search instead of Oracle Collaboration Suite Search. |
4697537 |
Performing a Restore of the Infrastructure configuration files according to the instructions provided in the Oracle Collaboration Suite Administrator's Guide fails |
See Section 4.6.1, "Documentation Issues in Oracle Collaboration Suite Administrator's Guide" "Restoring Infrastructure Configuration Files |
4668233 |
The following table lists Oracle Collaboration Suite globalization issues.
Table 4-3 Globalization Issues in Oracle Collaboration Suite
Description | Action | Bug Number |
---|---|---|
In the Work Items section of the Oracle Workflow page, clicking the tip link beside the chart returns pages with titles containing indecipherable characters. |
None |
4704257 |
When performing bulk provisioning, the server uses the server locale to decode the input LDIF file. If the file is encoded in a different locale, the created users will be indecipherable. |
Encode the LDIF file in the same character set as is used by the server. Alternatively, run the command |
4430542, 4146473 |
In Greek, the provisioning console in the welcome page is displayed as html code rather than as a URL. |
None |
4519614 |
In French (fr) and French Canadian (fr_CA) locales, clicking on the Menu icon of the "Groupe d'instances (farm)" node or selecting a link to the Farm page (such as from the Topology viewer) causes a Javascript error and fails to pop up the menu for that node |
Navigate to the Farm page directly and perform actions from that page. |
4490348 |
The XML log cannot be shown directly in HTML format because the encoding is in the locale of the server, rather than UTF-8. |
Instead of clicking the log link, use the Oracle Enterprise Manager log viewer to view the XML log. |
4539871 |
In the pt_BR locale version of the Oracle Collaboration Suite Home page in Enterprise Manager, the buttons interromper tudo in the general section and Ativar/Desativar Componentes above the component table are assigned to the same hot key "t". Therefore, Alt+t, only activates the Ativar/Desativar Componentes button. Similarly, the buttons Reiniciar Tudo in the general section and Recarregar in the component table have the same hot key "R", so Alt+R only activates the Reiniciar Tudo button. |
None. |
4643691 |
On Enterprise Manager pages for Oracle Mail server home pages, such as the SMTP Inbound Server, decimals in numbers will appear as '.' characters even when the locale calls for ',' characters. |
None |
4643735 |
Translated versions of Oracle Records Management help are not available. |
None |
4704831 |
The following Oracle Collaboration Suite documents have known issues:
Section 4.6.1, "Documentation Issues in Oracle Collaboration Suite Administrator's Guide"
Section 4.6.2, "Documentation Issues in Oracle Collaboration Suite Security Guide"
Please note the following issues in the Oracle Collaboration Suite Administrator's Guide.
Restoring Infrastructure Configuration Files
The procedure described in Restoring Infrastructure Configuration Files, under Recovery Procedures in Chapter 11 of Oracle Collaboration Suite Administrator's Guide had an incorrect instruction (4668233).
Task 1 of this procedure read:
Stop the Oracle Collaboration Suite Database.
Instead, Task 1 should be:
Make sure the Oracle Collaboration Suite Database, and the Oracle Internet Directory, are up.
The Oracle Collaboration Suite Database must be up in order to restore the Infrastructure configuration files using this procedure.
Moving Identity Management to a New Host
The procedure described in "Moving Identity Management to a New Host" in Chapter 12 of Oracle Collaboration Suite Administrator's Guide was missing a step and contained an inaccuracy. (4525024)
After completing Task 1 of the Procedure, you should stop all Applications tier instances that use Oracle Internet Directory. Using the Oracle Collaboration Suite Control Console, navigate to the Instance Home Page for each Applications tier instance and click Stop All. Be sure to leave Oracle Collaboration Suite Control running.
In Task 3, Step 5, the location provided for ldap.ora was incorrect. Edit ORACLE_HOME
/ldap/admin/ldap.ora
Changing the HTTP Server Port on Identity Management
A step was omitted from Task 3 of the procedure described in "Changing the HTTP Server Port on Identity Management", in Chapter 13 of Oracle Collaboration Suite Administrator's Guide.
In Task 3, you are instructed to modify the Oracle HTTP Server Listen and Port directives. In the manual steps provided for the HTTPS port, you are instructed to edit the ssl.conf file located at ORACLE_HOME/Apache/Apache/conf/ssl.conf
.
In addition to editing the Listen
and Port
directives as indicated, you must also edit the <VirtualHost _default_:4443></Virtual>
directive. For example, if you were changing the port number to 4445, you would set the following:
Listen 4445 Port 4445 <VirtualHost _default_:4445></Virtual>
All three directives must be set to use the same port number.
Changing Oracle Internet Directory Ports
Labels for certain procedures in Task 3 of the procedure described in "Changing Oracle Internet Directory Ports", in Chapter 13 of Oracle Collaboration Suite Administrator's Guide were incorrect.
In Task 3, Step 1, you are instructed to create a file called mod.ldif
and then run the ldapmodify
command. Different syntax is provided "For HTTP" and "For HTTPS".
"For HTTP" means "For Oracle Internet Directory non-SSL port".
"For HTTPS" means "For Oracle Internet Directory SSL port.
Task 3, Step 3d is "Change the value of OIDport
(for an HTTP port change) or OIDsslport
(for an HTTPS port change) to the new port number, and then save the file."
"HTTP port change" means "Oracle Internet Directory non-SSL port change".
"HTTPS port change" means "Oracle Internet Directory SSL port change".
Changing Oracle Internet Directory from Dual Mode to SSL Mode
A step was omitted from the procedure described in "Changing Oracle Internet Directory from Dual Mode to SSL Mode", in Chapter 12 of Oracle Collaboration Suite Administrator's Guide, and a file location indicated in this procedure was incorrect. (4524939)
Before beginning this procedure, you should shut down all Applications tiers using this instance of Oracle Internet Directory. Be sure to leave the Oracle Collaboration Suite Control (emctl
) process running on all Applications tiers.
You can shut down the tiers using Oracle Collaboration Suite Control by navigating to each Applications tier home page and clicking Stop All.
The location of the file ldap.ora
has been wrongly specified as $ORACLE_HOME
/network/admin/ldap.ora
. This file is specified in Task 1, Step 4, and in Task 2, Step 7.
The correct location is $ORACLE_HOME
/ldap/admin/ldap.ora
.
Changing the OracleAS Metadata Repository Net Listener Port
If you change the OracleAS Metadata Repository Net Listener Port for an Oracle Collaboration Suite Database instance hosting the Oracle Mail schemas, and you have configured Oracle Discussions, you must take an additional step to update Oracle Discussions with the new port number (Bug 4696125). For the complete procedure for making the port change, see "Changing the OracleAS Metadata Repository Net Listener Port"in Chapter 13 of Oracle Collaboration Suite Administrator's Guide.
After making the port change:
Update the following file found on the Applications tier hosting Oracle Discussions with the new port number:
$ORACLE_HOME/j2ee/OC4J_OCSClient/config/data-sources.xml
On the same host, run the following command:
dcmctl updateconfig
Changing the Oracle Mail Schema Password
If you change the Oracle Mail Schema Password, and you have configured Oracle Discussions, you must take an additional step to update Oracle Discussions with the new schema password (Bug 4696125). For the complete procedure for making the schema password change, see "Changing the Oracle Mail Schema Password" in Chapter 6 of Oracle Collaboration Suite Administrator's Guide.
After making the schema password change:
Update the following file found on the Applications tier hosting Oracle Discussions with the new schema password:
$ORACLE_HOME/j2ee/OC4J_OCSClient/config/jazn-data.xml
Note: For details about editing thejazn-data.xml file, see "Password Obfuscation in jazn-data.xml and jazn.xml" in Chapter 14 of Oracle Application Server Containers for J2EE Security Guide. |
On the same host, run the following command:
dcmctl updateconfig
Please note the following issues in the Oracle Collaboration Suite Security Guide.
Enabling or Disabling SSL for Oracle Enterprise Manager connections to Oracle Internet Directory
Please note the following correction to the "Securing Oracle Voicemail & Fax Connections" section in the Oracle Collaboration Suite Security Guide. (Bug 4515736)
In the subsection, "Enterprise Manager Connections," there is a See Also note with a link to "Enabling SSL in Oracle Voicemail & Fax." This linked information is incorrect. Instead, refer to the procedure below to disable SSL for Enterprise Manager connections.
To enable or disable SSL for Enterprise Manager connections to Oracle Internet Directory:
Log in to Enterprise Manager Grid Control, and navigate to the home page.
In the Target Search section, select Oracle Voicemail & Fax in the Search list and click Go.
Select the Voicemail & Fax target from the All Targets list and click Configure.
In the Configure Voicemail & Fax: name_of_Voicemail_&_Fax_target page, select Always require SSL for connections to enable SSL for all connections from Enterprise Manager to Oracle Internet Directory for this target.
To disable SSL connections for this target, deselect Always require SSL connections.
Click Finish.
Running the SSL Script on the Applications Tier
The script described in the procedure "Running the SSL Script on the Applications Tier" in Oracle Collaboration Suite Security Guide is missing a True
or False
parameter. (4516978)
The script should appear in the document as follows:
$ORACLE_HOME/bin/midtierSSLConfigTool.<sh|bat> <oid hostname> <oid port> <oid admin dn> <oid admin password> <http server SSL port> <https> <hostname of the computer> <True | False>
Where True | False
is the boolean flag that determines the communication to OID.
True
: Communication to the Oracle Internet Directory using SSL only
False
: Normal communication to Oracle Internet Directory
This section should also contain the following commands for stopping and starting OC4J_OCSClient. OC4J_OCSClient should be restarted after enabling SSL.
./opmnctl stopproc process-type=OC4J_OCSClient ./opmnctl startproc process-type=OC4J_OCSClient
This chapter summarizes release note issues associated with the Oracle Web Access client. This chapter contains the following sections:
Section 4.7.2, "Resolved Issues in the Oracle Web Access Client"
Section 4.7.3, "Known Limitations and Workarounds in the Oracle Web Access Client"
Section 4.7.4, "Known Issues in the Oracle Web Access Client"
Section 4.7.5, "Globalization Issues in the Oracle Web Access client"
The Oracle Web Access client is a browser-based application that looks, feels and performs like a desktop application. It provides access to various features of Oracle Collaboration Suite, including:
E-mail with support for HTML text editing
Personal and shared Address Books with Corporate Directory (Global Address Book) integration and support for shared contacts
TimeBar view of calendar appointments and reminders, with direct access to the Oracle Calendar Web client for creating and editing meetings
The Oracle Web Access client supports standard Web browsers, including Internet Explorer, Mozilla and Mozilla Firefox. Your personal preferences are stored on the server so you can access your mail wherever and whenever you want, through a secure, familiar interface on the supported browser of your choice. Work with and manage your information using drag-and-drop functionality, cascading menus, context menus, and resizable panes.
Note: New Oracle Web Access client features can be obtained by applying 10.1.2.x Cumulative Patches. These new features are listed in Section 2.10, "Oracle Web Access Client Cumulative Patches". |
Table 4-4 lists resolved issues in the Oracle Web Access client.
Table 4-4 Resolved Issues in the Oracle Web Access Client
Description | Category | Resolved In | Bug Number |
---|---|---|---|
Accessible radio and checkbox elements in Preferences were missing labels |
Accessibility |
10.1.2 |
4466485 |
JAWS screen reader software read the "Insert Hyperlink" and "Insert Image" buttons as "Button." |
Accessibility |
10.1.2 |
4473582 |
In accessible mode, if you did multiple searches using Find People until the first search became cleared from cache, and then you repeated your first search, the Find People control would become disabled |
Accessibility |
10.1.2 |
4521676 |
OK and Cancel buttons did not function as expected in the Attach Files page |
Attachments |
10.1.2 |
4386982 |
Unnamed attachments should have been referred to as "Untitled" instead of "Anonymous." |
Attachments |
10.1.2 |
4417266 |
Could not open attached message from file upload dialog |
Attachments |
10.1.2 |
4477787 |
An error occurred while attaching a file after inserting an inline image |
Attachments |
10.1.2 |
4562716 |
Sorting thousands of items in Internet Explorer could take a long time. |
Browsers: Internet Explorer |
10.1.2 |
4321955 |
When composing mail, you could not delete text from the message body after attaching files or opening and closing the "Insert Image" or "Insert Link" dialog boxes |
Browsers: Internet Explorer |
10.1.2 |
4446919 |
Some contact fields became blank when viewed on Internet Explorer 6.0.2800 with Windows 2000 |
Browsers: Internet Explorer |
10.1.2 |
4495322 |
Some messages would wrap incorrectly. |
Browsers: Internet Explorer |
10.1.2 |
4496171 |
Scrolling through a VList of contacts could cause Internet Explorer to stop unexpectedly |
Browsers: Internet Explorer |
10.1.2 |
4518404 |
In IMAP mode with Internet Explorer, errors could occur when trying to view properties for a folder |
Browsers: Internet Explorer |
10.1.2 |
4535610 |
Pressing shortcut key |
Browsers: Mozilla Firefox |
10.1.2 |
4493073 |
A browser incompatibility alert could appear when using Firefox 1.0.6 |
Browsers: Mozilla Firefox |
10.1.2 |
4507579 |
In Firefox, when composing messages in plain text mode, message text is duplicated when inserting signature manually. |
Browsers: Mozilla Firefox |
10.1.2 |
4542317 |
In Firefox, it was difficult to clear a speed dial value for a contact. |
Browsers: Mozilla Firefox |
10.1.2 |
4573323 |
Replying to all on Firefox would result in truncated addresses in the Cc field. |
Browsers: Mozilla Firefox |
10.1.2 |
4606535 |
To and Cc buttons and fields were misaligned in Firefox. |
Browsers: Mozilla Firefox |
10.1.2 |
4631354 |
In Firefox 1.5, dragging the List pane / Reading pane divider resulted in unexpected behavior. |
Browsers: Mozilla Firefox |
10.1.2 |
4655746 |
In Firefox 1.5, some formatting controls forHTML messages were not working. |
Browsers: Mozilla Firefox |
10.1.2 |
4659642 |
Various mouse actions would not work with the preview pane when using Mozilla Firefox 1.0.6 |
Browsers: Mozilla Firefox 1.0.6 |
10.1.2 |
4526557 |
The label Clear Category should have been Remove Category |
Categories |
10.1.2 |
4350625 |
When creating a new category, it would sometimes appear in the Manage Categories "Selected" list with an incorrect name |
Categories |
10.1.2 |
4567894 |
After attaching a file, the cursor would no longer appear in the Plain Text editor |
Composing mail |
10.1.2 |
4141731 |
Errors could occur if a message had no From address (which can happen in certain cases, such as when creating a draft) |
Composing mail |
10.1.2 |
4465256 |
Errors could occur while saving messages with inline images |
Composing mail |
10.1.2 |
4485467 |
Alt text was not added to inline images |
Composing mail |
10.1.2 |
4495082 |
Plain Text messages would not reflect the appearance expected with custom skins |
Composing mail |
10.1.2 |
4521123 |
Opening a composition window in HTML Source format when preferences are set to automatically insert a signature causes an error. |
Composing mail |
10.1.2 |
4542011 |
Autosave was not creating visible drafts. |
Composing mail |
10.1.2 |
4565096 |
If no matching record was found when typing a partial address into a recipient field, errors could occur |
Composing mail |
10.1.2 |
4582284 |
In the People Selector, removing mail recipients could result in an error. |
Composing mail |
10.1.2 |
4597815 |
There is no contextual help for the review page of Enterprise Manager Web Access client or Collaboration Suite Search configuration. |
Configuration |
10.1.2 |
4485816 |
Invalid settings in Enterprise Manager were not highlighted for correction |
Configuration |
10.1.2 |
4497482 |
In Enterprise Manager, the review page for an SSL setup for the Oracle Web Access client or Oracle Collaboration Suite Search would show that a non-SSL port was being used. |
Configuration |
10.1.2 |
4514693 |
Closing a newly opened Edit Contact or Distribution List window could result in a prompt to save changes even if no information was entered. |
Contacts |
10.1.2 |
4423725 |
When creating a contact with a Speed Dial number, an error message would incorrectly state that a Speed Dial number was not specified |
Contacts |
10.1.2 |
4463092 |
There was no Cancel button when viewing a contact in a read-only shared address book. |
Contacts |
10.1.2 |
4472223 |
List members created through Oracle Connector for Outlook were not shown correctly |
Contacts |
10.1.2 |
4503870 |
There were unexpected gaps between the tab and page in the contact editor |
Contacts |
10.1.2 |
4540733 |
Generated display names for new contacts were sometimes incomplete |
Contacts |
10.1.2 |
4544640 |
If a contact was created with no information in its Display Name field, the Oracle Web Access client would not generate one using first and last name. |
Contacts |
10.1.2 |
4555800 |
Contacts created with Oracle Connector for Outlook sometimes did not appear in the Oracle Web Access client |
Contacts |
10.1.2 |
4560682 |
Clicking a contact's agenda entries would not retrieve information for the entries. |
Contacts |
10.1.2 |
4654134 |
Renaming categories was not working correctly. |
Contacts |
10.1.2 |
4654514 |
Trying to edit a contact in a shared (read/write) address book would cause an error. |
Contacts |
10.1.2 |
4654840 |
Delivery receipt notification flags were not saved with drafts |
Drafts |
10.1.2 |
4360082 |
Multiple compose windows could be opened for one draft |
Drafts |
10.1.2 |
4376551 |
External images in Web pages were not saved in drafts |
Drafts |
10.1.2 |
4482623 |
New and existing drafts were always saved in the default Draft folder, even if the existing draft was stored in a different folder |
Drafts |
10.1.2 |
4487141 |
Drafts were not recognized correctly in IMAP mode |
Drafts |
10.1.2 |
4497930 |
Drafts could not be saved in a non-draft folder more than once |
Drafts |
10.1.2 |
4498431 |
Modifying a read-only message in a shared drafts folder caused an error |
Drafts |
10.1.2 |
4562582 |
Flag indicators in the Reading pane and message window were out of sync |
Flags |
10.1.2 |
4463648 |
The flag icon appeared when clicking the subject line of a message |
Flags |
10.1.2 |
4550169 |
An error occurred when flagging messages in the Drafts folder for follow-up. |
Flags |
10.1.2 |
4584617 |
Prefixes such as "RE", "FW", and "FWD" were not ignored when sorting by subject. |
Folders |
10.1.2 |
4396789 |
When viewing a shared Drafts folder, the To column was displayed as the From column. |
Folders |
10.1.2 |
4474359 |
Users could remove drafts from shared folders |
Folders |
10.1.2 |
4484904 |
When sharing a folder with a newly created user, that user may not have immediately appeared in the list of users with whom the folder was shared. |
Folders |
10.1.2 |
4540149 |
Getting properties for a folder would fail because of an error reporting the folder size. |
Folders |
10.1.2 |
4540160 |
It sometimes would not be possible to see the list of users with whom a folder has been shared |
Folders |
10.1.2 |
4582166 |
Folders under Inbox would disappear when shared. |
Folders |
10.1.2 |
4604554 |
Mail sent using the Shift-JIS character set would contain incorrect characters. |
Globalization |
10.1.2 |
4055059, 3614135 |
Characters in some non-ASCII attachment names were indecipherable. |
Globalization |
10.1.2 |
4261860, 4472482 |
Characters in a message subject could be indecipherable if the original message was sent without a well-defined encoding character set. |
Globalization |
10.1.2 |
4445458 |
URLs with multiple-byte characters would sometimes not display properly in the Plain Text composition window |
Globalization |
10.1.2 |
4454375 |
Japanese text / plain text messages were encoded incorrectly with JDK character converter. |
Globalization |
10.1.2 |
4461722 |
In German, the Enter a name label in the Find People tool was truncated |
Globalization |
10.1.2 |
4472984 |
In multiple-byte character-set installations, if a user's Display Name contained a single-byte space character, the auto-complete feature would truncate the address in the address bar fields. |
Globalization |
10.1.2 |
4486102 |
Multiple-byte display names that contained single-byte spaces were truncated in auto-complete. |
Globalization |
10.1.2 |
4486102 |
Certain Japanese characters in attachments could become indecipherable if encoded using ISO2022-JP |
Globalization |
10.1.2 |
4512120 |
Indecipherable characters were sometimes appearing in messages encoded with ISO2022-KR |
Globalization |
10.1.2 |
4513454 |
Could not send messages encoded in Japanese ISO-2022-JP. |
Globalization |
10.1.2 |
4606029 |
Japanese messages sent with Becky! eMail and formatted with HTML contained indecipherable characters when viewed in the Oracle Web Access client. |
Globalization |
10.1.2 |
4612302 |
Single-byte spaces in Japanese mail subjects were converted to underscores. |
Globalization |
10.1.2 |
4625740 |
Translation issues:
|
Globalization |
10.1.2 |
4394619 4496439 4485456 |
ISO 2022-JP issues:
|
Globalization |
10.1.2 |
4501041 4505834 4488120 |
Unable to create contacts after Oracle Internet Directory failover. |
High availability |
10.1.2 |
4431445 |
The most recently used style was not retained if the message was not saved or sent |
HTML Text mode |
10.1.2 |
4399389 |
After changing to HTML Text mode while creating a reply, the displayed font size would not match what was actually being used |
HTML Text mode |
10.1.2 |
4410551 |
Saving messages with inline images caused an error. |
HTML Text mode |
10.1.2 |
4495467 |
HTML / Plain Text mode could be saved as (an implicit) preference |
HTML Text mode |
10.1.2 |
4496553 |
The cursor did not appear in the right place when there was an inline message in the composition window |
HTML Text mode |
10.1.2 |
4502678 |
Messages forwarded from Oracle Workflow had blank bodies. |
Oracle Workflow messages |
10.1.2 |
4489598 |
The access level of |
Performance |
10.1.2 |
4440380 |
Entering text in HTML Text mode could cause unexpectedly high processor use on a user's computer |
Performance |
10.1.2 |
4501586 |
Too many MailService objects were running |
Performance |
10.1.2 |
4521533 |
Pop-up windows such as the composition window could have an unexpected appearance if Web Cache end-user performance monitoring was turned on. |
Performance |
10.1.2 |
4588514 |
Preferences now support auto-save intervals |
Preferences |
10.1.2 |
4391452 |
Server-side hidden rules were being displayed in the Preferences Rules page. |
Preferences |
10.1.2 |
4415036, 4597626 |
Under Preferences, the label Deleted Messages was changed to Messages marked as deleted |
Preferences |
10.1.2 |
4422274 |
Automatic reply preferences were not retained after sign-out, sign-in |
Preferences |
10.1.2 |
4478290 |
Signature preferences were not retained after sign-out, sign-in |
Preferences |
10.1.2 |
4478299 |
Changes to reply-to preferences were not retained |
Preferences |
10.1.2 |
4478335 |
Preferences for including original message as inline text or attachment were not being correctly reflected in Oracle WebMail. |
Preferences |
10.1.2 |
4485534 |
'EAgreeting' was missing from voicemail greeting choices |
Preferences |
10.1.2 |
4485548 |
Time zone change was not applied immediately after sign-out, sign-in |
Preferences |
10.1.2 |
4501566 |
Preferences for including original message as inline text or attachment were not being saved on sign-out, sign-in. |
Preferences |
10.1.2 |
4620973 |
Attachments were not referenced in printouts. |
Printing |
10.1.2 |
4430375 |
Users were re-prompted to send read receipts every session. |
Receipts |
10.1.2 |
4483934 |
No warning was given when canceling changes to rules. |
Rules |
10.1.2 |
4305898 |
Rules with the 'priority' condition would sometimes not work |
Rules |
10.1.2 |
4476813 |
Errors could occur when editing conditions of existing rules |
Rules |
10.1.2 |
4491237 |
An error could occur when creating a rule where a condition was that a message had to be an exact size |
Rules |
10.1.2 |
4491272 |
When editing rules, hints were missing for the |
Rules |
10.1.2 |
4510134 |
The rule editor did not check to make sure a rule name had been entered |
Rules |
10.1.2 |
4544133 |
Canceling changes to rules could result in errors the next time the Rules tab was opened. |
Rules |
10.1.2 |
4571657 |
First event selected for a rule would sometimes appear to revert to the default event. |
Rules |
10.1.2 |
4654335 |
Using "Sent Date" condition for rules would occasionally not work. |
Rules |
10.1.2 |
4657498 |
If you used a context menu to paste in text to the Search field, the Search button was not enabled |
Search |
10.1.2 |
4397835 |
Long Corporate Directory searches now time out as expected |
Search |
10.1.2 |
4414275 |
Searching for flagged contacts returned inaccurate results |
Search |
10.1.2 |
4460161 |
Address book search did not support nicknames |
Search |
10.1.2 |
4473775 |
Management of Search fields was unpredictable; for example clicking the remove button beside a search field would always remove the last search field in the list. |
Search |
10.1.2 |
4555914 |
Searching on 'all' seemed to exclude e-mail addresses |
Search |
10.1.2 |
4566043 |
Directory searches could be unexpectedly slow when cache was disabled |
Search |
10.1.2 |
4566556 |
Search results from shared folders would not identify users in folder path. |
Search shared folders |
10.1.2 |
4453559 |
Could not search for unread messages in shared folders. |
Search shared folders |
10.1.2 |
4490821 |
Long subjects were truncated when sending mail. |
Sending mail |
10.1.2 |
4328644 |
Messages were sometimes not sent if they only had Bcc or Cc recipients |
Sending mail |
10.1.2 |
4363702 |
If you chose to reply to a message, then deleted the original message before sending the reply, you could not send the reply. The same thing would happen with forwarded messages. |
Sending mail |
10.1.2 |
4526355 |
No warning would appear when attempting to print a message without a subject. |
Sending mail |
10.1.2 |
4542667 |
If the send operation failed, the composition window became unresponsive, and it was impossible to recover message contents or send again |
Sending mail |
10.1.2 |
4552247 |
Errors occurred with Check Name functionality |
Sending mail |
10.1.2 |
4554493 |
If a signature exceeded the maximum size, no error message was given and the signature was not saved |
Signatures |
10.1.2 |
4318715 |
The font of plain text signatures manually inserted into HTML text messages was too small |
Signatures |
10.1.2 |
4463131 |
Hovering the mouse over the TimeBar could show conflicts even if there were none |
TimeBar |
10.1.2 |
4505061 |
Adjacent meetings in the TimeBar were not easily distinguishable from one another. |
TimeBar |
10.1.2 |
4559225 |
Changes applied to meetings using the Oracle Calendar Web client were not always properly reflected in the TimeBar. |
TimeBar |
10.1.2 |
4580499 |
URLs with commas were not active |
URLs |
10.1.2 |
4478171 |
Keyboard navigation of the contact hierarchy was unpredictable. |
User interface |
10.1.2 |
4281898 |
Column widths would reset to default after switching folders. |
User interface |
10.1.2 |
4452887 |
When using the 'Reply All' feature, if a contact appeared multiple times with different aliases in the To: or Cc: lists, they would be listed multiple times in the new message's To: list. |
User interface |
10.1.2 |
4454043 |
New fonts in custom menu files were not being displayed. |
User interface |
10.1.2 |
4572839 |
Contact and distribution list flags were not correctly synchronized with Oracle Connector for Outlook flags |
Various |
10.1.2 |
4411038 |
The format hint for birthday and anniversary dates was missing |
Various |
10.1.2 |
4455476 |
Simultaneous browsing of shared address books caused an error. |
Various |
10.1.2 |
4473303 |
Now able to reassign same speed dial number to personal contacts or distribution lists |
Various |
10.1.2 |
4485895 |
List would automatically scroll too much during incremental loading |
Various |
10.1.2 |
4489768 |
Web site information created through Oracle Connector for Outlook did not appear in the Oracle Web Access client |
Various |
10.1.2 |
4493978 |
Long subjects in Yahoo mail messages were indecipherable. |
Viewing mail |
10.1.2 |
4413441 |
In the List pane, HTML entities (strings beginning with '&' and ending in ';', for example, |
Viewing mail |
10.1.2 |
4440474, 4541793 |
Plain text messages from Gmail were treated as inline part |
Viewing mail |
10.1.2 |
4484289 |
Viewing messages that had unrecognized field formats (such as, occasionally, the From field in drafts created by other mail clients) could result in an error |
Viewing mail |
10.1.2 |
4497927 |
When messages are sent with Mozilla Thunderbird, XML file attachments are included inline; these inline attachments were sometimes improperly formatted in the Oracle Web Access client |
Viewing mail |
10.1.2 |
4518531 |
Attachments sent with Apple e-mail software were displayed in the Web Access client as two listings for the same file, one of which was not the content implied by the file name |
Viewing mail |
10.1.2 |
4534730 |
In deployments using Oracle Javamail Service Provider (OJMA), "Forwarded" and "replied to" indicators for messages were not retained after signing off and signing back in. |
Viewing mail |
10.1.2 |
4563576 |
Messages from Apple Mail would not be displayed. |
Viewing mail |
10.1.2 |
4631414 |
Opening the Reading Pane while an empty folder was selected would result in an error. |
Viewing mail |
10.1.2 |
4638433 |
The following sections describe known limitations and workarounds for the Oracle Web Access client.
Section 4.7.3.2, "Placing Constraints on Directory Entries Returned by the Oracle Web Access Client"
Section 4.7.3.3, "Searches of Attachments in Different Character Sets"
Section 4.7.3.4, "Delivery Receipts Not Supported with OJMA"
Section 4.7.3.5, "Arabic and Other Bidirectional Languages Not Supported"
Some Oracle Internet Directory fields (such as displayname
) are not indexed by default. Because of this, some Corporate Directory searches will appear to return no results in the Oracle Web Access client, or will cause errors. Affected attributes could include:
displayname givenname middlename sn title departmentnumber telephonenumber homephone facsimiletelephonenumber mobile pager homepostaladdress c l postalcode st street mail orcladdressbookfollowupflag
To find out which of these attributes is not being searched, try querying them with a tool such as ldapsearch
and see which returns an error code 53.
You can either manually index the affected attributes so that they can be searched with the Oracle Web Access client, or silently exclude them from queries so that search errors will no longer occur. Oracle recommends indexing the attributes, since excluding them from searches may lead to confusion for users.
Manually indexing an attribute
Before you index attributes, you must shut down Oracle Internet Directory or set it to Read Only mode. See Oracle Internet Directory Administrator's Guide for more information.
Note: These steps are written with the understanding that the following environment variables are used:
|
Change to the /ldap/bin
directory as follows:
cd $ORACLE_HOME/ldap/bin
Index the attribute as follows:
./catalog.sh -connect $ORACLE_SID -add \
-attr attribute_name
Where attribute_name
is the attribute you want to index; for example, displayname
.
Repeat the previous step for each attribute you want to index.
Open oc4j.properties
; this file can be found at a location similar to the following:
$ORACLE_HOME/j2ee/OC4J_OCSClient/config/oc4j.properties
For each attribute you indexed (as described in steps 2 and 3), update the appropriate entry in oc4j.properties
as follows:
oracle.ocsclient.directory.capability.search.attr.attribute_name=enabled
Where attribute_name
is the attribute you want to index; for example, displayname
.
Excluding Attributes from Queries
To exclude attributes from queries, update the appropriate entry in oc4j.properties
as follows:
oracle.ocsclient.directory.capability.search.attr.attribute_name=disabled
Where attribute_name
is the attribute you want to exclude; for example, displayname
.
(4409722)
Note: For the latest updates to this and other procedures in this document, navigate to the following location and open the appropriate release notes document for your platform: |
The Oracle Web Access client uses a connection pool that connects as the e-mail container entity (cn=EmailServerContainer,cn=Products,cn=OracleContext
). This means that Corporate Directory queries executed in the Oracle Web Access client may reveal entries that are normally hidden from end-users. Until this connection method is restructured, a special configuration has been provided so that administrators can define an 'AND' criteria restricting the LDAP objects that are returned. Whenever access controls are added to restrict the visibility of end-user directory data, Oracle Web Access client administrators should consider overriding these values. (4495854)
Currently, there are only two types of objects returned by the Oracle Web Access client Corporate Directory:
Public Users
Public Distribution Lists
There are two available configurations, one for each data type. They can be overridden in oc4j.properties
(located in $ORACLE_HOME/j2ee/OC4J_OCSClient
), and should be formatted as follows:
# <dl_condition> and <user_condition> should be replaced by # RFC 2254-compliant query strings. oracle.ocsclient.directory.ldap.dlobjectandcondition=dl_condition oracle.ocsclient.directory.ldap.userobjectandcondition=user_condition
The default value of dl_condition is (objectclass=orclmailgroup)
whereas the default value for user_condition is (objectclass=orclUserV2)
. The value of each of these and
conditions determines the constraints that will be placed on each end-user query. When overriding this value, you must always include a condition that ensures a distinct objectclass for the two supported object types (usually composed of the defaults values above).
The following are examples of custom search constraints; notice that objectclass=
condition
is retained for all customized values.
# hide all users which have '_hidden@' as part of their e-mail address. oracle.ocsclient.directory.ldap.userobjectandcondition=(&(objectclass=orclUserV2)(!(mail=*_hidden*)))
# hide all users that have been disabled in oiddas oracle.ocsclient.directory.ldap.userobjectandcondition=(&(objectclass=orclUserV2)(!(orclisenabled=DISABLED)))
# use an objectclass other than 'orclmailgroup' for DLs # (to support older OID setups).oracle.ocsclient.directory.ldap.dlobjectandcondition=(objectclass=mailgroups)
For more information on LDAP or LDAP query strings, see Oracle Internet Directory Administrator's Guide.
When you perform a search for attachment names, search behavior is determined by the character set used by the Oracle Mail server to build the search index. In other words, if the characters you are searching for are not found in the character set used by the Oracle Mail server to build the search index, the attachment will not be found.
Delivery receipts can be requested with messages sent using a Mail Transfer Agent such as sendmail, or an SMTP server. However, the Oracle Web Access client has an option to send messages using Oracle Javamail Service Provider (OJMA) instead of SMTP, in which case messages are placed directly in the database for sending. With this transport mode, delivery receipts cannot be requested. Accordingly, the controls for requesting receipts in the Oracle Web Access client are disabled when using OJMA.
The Oracle Web Access client does not support Arabic and other bidirectional languages.
With heavy use, the number of database connections from the Oracle Web Access client can become very high.
You can change the database connection pool scheme used by the Oracle Web Access client to a fixed scheme by making the following property change:
oracle.mail.sdk.esmail.cache_scheme=2
The maximum number of connections can then be set using the property
oracle.mail.sdk.esmail.connpool_max_limit
With the fixed scheme, the number of database connections from the Oracle Web Access client to the database will never exceed the maximum limit specified. However, this might degrade the performance of the Oracle Web Access client. (4485215)
By default, neither attachments nor inline images are cached on the client's disk (for security and privacy reasons). Due to a bug in Internet Explorer, this prevents users from opening attachments inline using that browser. For example, clicking on a text attachment and selecting Open from the attachment dialog will fail (the default text editor application for the user will launch, and then generate an error that the file could not be found). (4631343)
If you have deployed SSL, attempting to download attachments to disk will also fail.
Documentation of the details of this Microsoft Internet Explorer bug can be found in the following Microsoft Knowledge Base articles:
"Internet Explorer Cannot Download" Error Message When You Use an HTTPS URL to Open an Office Document or PDF File:
http://support.microsoft.com/default.aspx?scid=kb;en-us;812935
INFO: Prevent Caching When You Download Active Documents over SSL:
http://support.microsoft.com/default.aspx?scid=kb;en-us;815313
Internet Explorer file downloads over SSL do not work with the cache control headers:
http://support.microsoft.com/default.aspx?scid=kb;en-us;323308
There are two workarounds available for this issue; you can use a different browser, or, you can relax caching settings. For detailed instructions for relaxing caching settings, see "Security Issues Related to Microsoft Internet Explorer" in Chapter 2 of Oracle Collaboration Suite Security Guide.
The following tables list known issues in the Oracle Web Access client:
Table 4-5, "Mail-Related Issues in the Oracle Web Access client"
Table 4-6, "Contact-Related Issues in the Oracle Web Access client"
Table 4-7, "Various Known Issues in the Oracle Web Access client"
Table 4-8, "Browser-Related Issues in the Oracle Web Access client"
Note: Fixes for known issues may be available in cumulative patches. For a list of available cumulative patch downloads and their installation order, see note 406284.1 on http://metalink.oracle.com. Each cumulative patch includes aREADME.html file that lists all bugs fixed. |
See Also: Chapter 2, "Oracle Collaboration Suite Cumulative Patch Release Notes", for information on cumulative patch new features and known issues. |
The following table lists mail-related issues in the Oracle Web Access client:
Table 4-5 Mail-Related Issues in the Oracle Web Access client
Description | Action | Bug Number |
---|---|---|
Deleting mail In the Deleted Items folder (or a subfolder thereof), if you open a message in a new window and choose Delete, you will not be warned before the message is permanently removed. |
None |
4484000 |
Composing mail Pressing the |
None |
4484184 |
Composing mail When browsing for recipients, users with no display names are shown as "Untitled." |
None |
4394487 |
Folders Unread message count is shown for currently opened folder and Inbox. |
None |
3597128 |
Folders Default message sort order for a returning user is not saved. |
None |
4230266 |
Folders When viewing folders shared as read-only, users cannot mark messages as "read". |
None |
4620201 |
Sending mail If a recipient's e-mail address includes invalid characters such as square brackets, it is possible that an unspecific error message will result and the user will not be given a chance to correct the problem. |
None |
4445255 |
Viewing mail In the List pane, message entries are not updated after the character set is changed. |
None |
4208604 |
Viewing mail Messages from Apple Mail are not displayed. |
None |
4693623 |
The following table lists contact-related issues in the Oracle Web Access client:
Table 4-6 Contact-Related Issues in the Oracle Web Access client
Description | Action | Bug Number |
---|---|---|
Search When choosing message recipients, or when searching on shared address books from the advanced search pane, it is possible to search for contacts in a user's shared address book. |
None |
5057102 |
Search Some Oracle Internet Directory fields (such as |
Refer to Section 4.7.3.1, "Corporate Directory Searches" for post-install workaround instructions. |
4409722 |
Distribution lists The Oracle Web Access client does not display an error message when a distribution list contains circular references. |
None |
4394689 |
Distribution lists Cannot send mail to another user's shared distribution list. |
None |
4410035 |
Distribution lists Cannot view public distribution lists' members. |
None |
4485407 |
Various Deleting contact clears the Show Only field. |
None |
4488009 |
Various If a contact has a business e-mail address and a personal e-mail address, only the business e-mail address appears in the People Selector and in automatic completion. |
None |
4693198 |
The following table lists various known issues in the Oracle Web Access client, including issues with accessibility, performance, user interface, contacts, and preferences.
Table 4-7 Various Known Issues in the Oracle Web Access client
Description | Action | Bug Number |
---|---|---|
Accessibility Some accessible pages are missing |
None |
4298640 |
Accessibility The accessible shortcut key for "Forward Message" is not working. |
None |
4473599 |
Accessibility The browser display becomes corrupted if the user changes the browser font size, such as by typing "Ctrl +". |
None |
4302722 |
Performance Large message body with many e-mail addresses is slow to render. |
None |
4383491 |
User interface Using online help after closing the Oracle Web Access client main window causes a JavaScript error. |
Close the online help before exiting the Oracle Web Access client. |
4396787 |
User interface The composition window's header may not resize correctly if attachments are present. |
None |
4461000 |
User interface Drop-down controls may not be positioned correctly. |
None |
4250498 |
User interface When using the Tab key to navigate, the focus can be difficult to see on some items. |
None |
4323410 |
User interface You cannot use the Tab key to select the New menu. |
None |
4270210 |
User interface Toolbar items do not wrap, and are not shown if the size of the window is reduced too much. |
Resize the window until all toolbar items are visible |
4312705 |
The Oracle Web Access client supports most current browsers (such as Internet Explorer 6.0 and later, Mozilla 1.7.3 and later, all versions of Firefox), but a small number of browser-specific issues have been identified. The following table summarizes these issues.
Table 4-8 Browser-Related Issues in the Oracle Web Access client
Description | Action | Bug Number |
---|---|---|
Firefox Cannot insert hyperlinks into a signature. |
None |
4473369 |
Firefox Folder context menus do not work. |
Use the Oracle Web Access client main menu. |
4479515 |
Firefox Unable to create new folders. |
None |
4479547 |
Firefox If "Smooth Scrolling" is enabled on Firefox, scrolling through lists in the Oracle Web Access client may have unexpected results. This is a browser issue. |
Turn "Smooth Scrolling" off (it is off by default) as follows:
|
4639994 |
Firefox and Mozilla Browser scrollbars show through interface items. |
None |
4359428 |
Firefox and Mozilla The keyboard shortcut |
None |
4432638 |
Internet Explorer The cursor is hidden when you tab to the Locate People tool. |
Click inside the Locate People field. |
3873261 |
Internet Explorer The whole user interface can be selected from certain parts of a message header. |
None |
4432888 |
Internet Explorer The names of attached files may wrap incorrectly in the composition window. |
None |
4460198 |
Internet Explorer Difficulties may occur when attaching multiple files to messages. |
Download and install Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894) on the browser being used with the Oracle Web Access client. |
4998120 |
Mozilla Virtual tree scrolls up on selecting bottom tree node. |
None |
4068067 |
Mozilla Cannot drag and drop unless the cursor is over text. |
None |
4175054 |
Mozilla Selection problems occur in text fields and text areas. |
None |
3811308 |
Mozilla Resizing preview pane resets scroll position. |
None |
4301536 |
Mozilla Inline images are not cached. |
None |
4307189 |
Mozilla The "Clear" button is truncated on the "Create Distribution List" page. |
None |
4371738 |
Mozilla Built-in shortcuts are not blocked when focus is in message pane header. |
None |
4391301 |
The following table lists Oracle Web Access client globalization issues. Most of these issues are related to ISO-2022-JP character set variant support (Japanese).
Note: Fixes for known issues may be available in cumulative patches. For a list of available cumulative patch downloads and their installation order, see note 406284.1 on http://metalink.oracle.com. Each cumulative patch includes aREADME.html file that lists all bugs fixed. |
See Also: Chapter 2, "Oracle Collaboration Suite Cumulative Patch Release Notes", for information on cumulative patch new features and known issues. |
Table 4-9 Globalization Issues in the Oracle Web Access client
Description | Action | Bug Number |
---|---|---|
Character set determination mechanism assumes that the message header and message body are always encoded with the same character set. |
None |
4226129 |
Characters in a message subject may be indecipherable if the original message was sent without a well-defined encoding character set. |
None |
4506621 |
Characters in attachment names may be indecipherable when the attachment locale is different from the client's operating system locale. |
None |
4356184 |
In French on Mozilla and Firefox, the drop-down arrows for new message and new folder are truncated. |
None |
4431198 |
Text in From and To fields encoded with ISO-8859-8-I is not shown. |
None |
4468753 |
Traditional Chinese delivery receipts message are indecipherable. |
None |
4519675 |
When sending a mail in Korean using the message character set ISO-2022-KR, the following error message appears: |
Use the EUC-KR character set. |
4680121, 4684419 |
When sending a mail in Korean using the message character set ISO-2022-KR, the following error message appears: |
Use the EUC-KR character set. |
4684419 |
In received messages, Korean attachment names are sometimes indecipherable. |
None |
4685837 |
The string for "Corporate Directory" is truncated in several languages. |
Click and drag the pane border to the right to make the left pane wider. |
4449555 |
Backslashes are not displayed correctly on Japanese systems in plain text mode. |
Use HTML Text mode. |
4588847 |
Table 4-1 lists resolved issues in Oracle Collaborative Portlets.
Table 4-10 Resolved Issues in Oracle Collaborative Portlets
Description | Resolved In | Bug Number |
---|---|---|
Meetings should have been listed from right to left in the Calendar portlet (globalization issue). |
10.1.2 |
4479257 |
New Message and Refresh buttons were disappearing after refresh. |
10.1.2 |
4655034 |
Content Services' old name, "Files" was used under Search. |
10.1.2 |
4547662 |
People Search was linking to Oracle WebMail. |
10.1.2 |
4626547 |
People Search was not opening in accessible mode when it should have been. |
10.1.2 |
4656554 |
When Oracle Web Conferencing was not configured, it was not clearly indicated in the portlet. |
10.1.2 |
4044035 |
The Oracle Web Conferencing portlet was not translated into Japanese (globalization). |
10.1.2 |
4069350 |
The Oracle Web Conferencing portlet incorrectly indicated that service was unavailable after installation. |
10.1.2 |
4297840 |
Note: New features in Oracle Collaborative Portlets can be obtained by applying Oracle Collaborative Portlets 10.1.2.x Cumulative Patches. These new features are listed in Section 2.3, "Oracle Collaborative Portlets Cumulative Patches". |