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Siebel Assignment Manager Administration Guide > Assignment Rule Administration for Delegated Assignment > Process of Inheriting and Refining Delegated Assignment Rules > Applying Criteria Templates to Inherited Assignment RulesThis topic explains how to apply predefined criteria templates to inherited assignment rules using the delegated assignment administration views. This task is a step in Process of Inheriting and Refining Delegated Assignment Rules and an optional task in Process of Making an Assignment Rule Inheritable. To apply criteria templates to an assignment rule
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Siebel Assignment Manager Administration Guide |