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Setting Up Assignment Responsibility for Designees


This topic explains how to add designees to an assignment rule group using the delegated assignment administration views. Use the following procedure if you want to delegate assignment responsibility to someone else (a designee).

To add a designee to an assignment rule group

  1. From the application-level menu, choose Navigate > Site Map > Administration - Delegated Assignment > Rule Group Explorer.
  2. In the Rule Group Explorer, expand the rule group for which you want to assign designees, and then click Designees.
  3. In the My Rule Group Explorer list, click New.
  4. In the Pick Positions dialog box, query for the position you want to add to the rule group, and then click OK.

For more information about designees, see Process of Making an Assignment Rule Inheritable.

Siebel Assignment Manager Administration Guide