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Siebel Communications Server Administration Guide > Configuring User Interface Elements > Configuring Communications List of Values Types > List of Values Types for Channel TypeThis section identifies List of Values types for specifying the channel type for communications drivers, templates, and outbound communication requests. List of Values Type for Channel for Communications Drivers and Siebel Universal QueuingIf the available communications channel types do not meet your needs for your communications drivers and for Siebel Universal Queuing, and you want to add or modify channels, you must add or modify records to include the values you require. The applicable List of Values type is COMM_MEDIA_TYPE. The Parent LIC value depends on the context:
For more information about defining drivers, see Configuring Communications Drivers and Profiles. For more information about Siebel Universal Queuing, see Siebel Universal Queuing Administration Guide. List of Values Type for Channel for Templates and RequestsIf the available channel types do not meet your needs for your communications templates and outbound communication requests, you must add or modify records to include the values you require. The applicable List of Values type is OFFER_MEDIA. The applicable Parent LIC value is Package. Such LOV records are used for:
For more information about defining templates, see Configuring Communications Templates. For more information about defining communication requests, see Defining Outbound Communication Requests. |
Siebel Communications Server Administration Guide |