LogDebug

No

FALSE

TRUE or FALSE

If TRUE, data output to the log file is more detailed.

LogFile

No

push_{@UserName}.log

The name of the file where logging information will be written. If this parameter is empty, no log file is generated. Logging data is always appended to this file.

Log files are created in the log subdirectory of the Siebel Server installation directory, depending on the client type and on your communications deployment.

Optionally, if you want to use a single log file in a multichannel environment, you can specify the same log file name for all interactive drivers you are using.

MaxLogKB

No

128

Specifies the maximum size of the log file, in kilobytes (KB).

When the log file is full, it is emptied completely, then logging begins again.

PushKeep
AliveTimer

Yes

0

Specifies the interval, in seconds, for the heartbeat message sent by the Keep Push Alive driver to the Application Object Manager and to each agent's Web browser.

For example, if this parameter is set to 180, then the heartbeat message is sent every 180 seconds.

The default value, 0, specifies that no heartbeat message is sent.

Typically, this parameter is defined as a parameter override in a driver profile that has been associated with the communications configuration.

ReleaseLogHandle

No

TRUE

Indicates that the log file handle for each agent is released periodically, after logs have been generated.

The default setting of TRUE provides better performance.

When ReleaseLogHandle is FALSE, however, some log files may not be generated if the number of concurrent users exceeds the file-handle capacity provided by the operating system.