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Siebel Field Service Guide > Business Service Methods Reference for Field Service > Scheduling > CancelAppointment MethodCancelAppointment is used to cancel a scheduled appointment. The method sets the appointment status to Cancelled and removes the planned start and planned end. The time previously booked for this activity is then open and available for booking by the ABS. UsageThis method is invoked when the user clicks the Cancel Appointment button on the Service screen > Service Request List > Activities view and the Activities screen > Activity List > Schedule view. Additional DetailsThe inputs for this method are described in Table 139. |
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Siebel Field Service Guide |