Siebel Field Service Guide > Business Service Methods Reference for Field Service > Scheduling >

GetConfirmedAppointment Method


GetConfirmedAppointment is used to insert an activity into the schedule without presenting time slot alternatives.

Usage

This method is called when the user clicks the Contract Schedule button on the Activities screen > Activity List > Schedule view. It is also called when the user selects Insert Activity from the menu button on the Dispatch Board's Unscheduled Activities list.

Additional Details

The inputs for this method are described in Table 147.

Table 147. Inputs for GetConfirmedAppointment Method
Input
Description

ActId

Activity ID of the activity that needs to be scheduled.

SvcRegnId

Service region ID of the activity.

The outputs for this method are described in Table 148.

Table 148. Outputs for GetConfirmedAppointment Method
Output
Description

Assignee

Employee assigned to the activity.

StartDt

Activity scheduled start time, in service region time zone.

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