Siebel Partner Relationship Management Administration Guide > Partner Programs Administration > Setting Up Partner Programs >

Setting Up and Associating Program Tier Groups

A program tier group is a group of programs that are related, usually in a tier structure. An example of a tier group is a program that has three status groups, a Silver group, a Gold group and a Platinum group.

A partner who is currently in the Silver group, for example, can upgrade to the Gold group. Note that PRM enforces that the partner can only be a member of one group at a time. For example, once a partner upgrades to Gold, that partner cannot still be in the Silver group.

NOTE:  Partner tier groups are not related to the Partner Tier multi-value field on the Partner Profile view.

This task is a step in Setting Up Partner Programs.

To set up program tier group (brand owner)

1. Navigate to Site Map > Partner Programs screen > Program Tier Group view.
2. Create a new program tier group.

To associate a program tier group to a partner program (brand owner)

1. Navigate to the Partner Program screen > More Info view.
2. Select the partner program you to which you want to associate the program tier group.
3. In the Program Tier Group field, select the program tier you want associated to this program.