Siebel Performance Management Guide > Setting Up Competency Management >

Creating Skills and Assigning a Rating Scale

An administrator creates a hierarchy of skills in Competency Administration. The skills hierarchy can have a hierarchy consisting of multiple levels. Related skills are grouped logically, using categories and subcategories. Each skill is linked to a rating scale and a description of the skill.

This task is a step in Process of Setting Up Competency Management.

Creating Skills

A skill is a consistent demonstrated level of proficiency in an area of expertise that an employee possesses or wants to achieve. For example, Oracle DBA, Presentation Skills, Leadership Ability, and Siebel Administration are valid skills that an employee can attain. Some skills are subjective and are based more on the judgment or discretion of a manager. Other skills are objective and are based on an employee's successful completion of specific goals. Administrators can create and edit the skills that are used for competency management, and deactivate skills that are no longer needed.

To create a Skill/Category

1. Navigate to the Administration - Competency screen > Competency Administration view.
2. In the Skill Hierarchy explorer, select a parent category.
3. In the Category/Skill list, add a new record, and then complete the fields.

   The following table describes the fields in the category/skill record.

   Field	Comments
   Name	The name of the category.
   Type	Indicate the type of record you are creating (Category or Skill).
   Rating Type	The appropriate rating scale.
   Description	A description of the category.
   Inactive	A check mark indicates that a category or skill is inactive. Inactivating or activating a root category does not affect the subcategories and skills within the category.

To create a child category

1. In the Skill Hierarchy explorer, select a parent category.
2. In the Category/Skill list, choose the skill or category.
3. In the child items list add a new record, and then complete the fields.

Removing a Skill

For data integrity reasons, categories and skills cannot be deleted from the system. However, you can set a flag to inactivate categories and skills, so that they cannot be accessed by employees.

To set the inactive flag for a category or skill

1. In the Skill Hierarchy explorer, select a category or skill.
2. In the Category/Skill list, select the record, and click the Inactive check box.

Assigning a Rating Scale to a Skill

After you create a rating scale with values, you can assign the rating scale to skills. For more information on creating rating scales, see Creating a Ratings Scale for Competency Skills.

To assign a rating scale to a skill

1. Navigate to the Administration - Competency screen > Competency Administration view.
2. In the Skills Hierarchy, select the Category/Skill.
3. In the Rating Type field, assign a rating scale of type Competency Management.