Siebel Performance Management Guide > Setting Up and Administering Performance Scorecard >

Process of Administering and Using KPIs and Performance Scorecard

This process represents the tasks that are carried out by an administrator to set up KPIs and Performance Scorecard. Your company may follow a different process according to its business requirements.

Administrator Procedures

1. Specifying a Different Analytics Server for KPI Value Calculation
2. Creating List Subject Areas and Setting Responsibilities for Analytics KPIs
3. Creating a KPI Request in Siebel Analytics
4. Defining Key Performance Indicators, Update Methods and Access Groups

End-User Procedure

1. Working with Objectives, KPIs and Scorecard (End User)