Siebel Public Sector Guide > Setting Up and Using Adobe Forms Integration >

Creating the Form Record Referencing the PDF File


Form records must be maintained within the Siebel application so that the forms are available to end users. This process allows administrators to add new forms, update forms with newer versions, and inactivate or remove old and obsolete forms.

Only users with administrator privileges may modify or delete form records. Typically older forms are flagged as inactive rather than deleted.

This task is a step in Process of Setting Up Adobe Forms Integration.

To create a form record

  1. Navigate to the Administration - Document screen > Forms Integration Administration view.
  2. In the Forms Integration list, create a new record, and provide a name and description.

    For example, create a form record named Contacts.

  3. Complete the fields, selecting the appropriate integration object.

    The following table describes the fields.

    Field
    Description
    Example

    Version

    The version of the form.

    1

    Inactive

    Selecting this check box makes the form inactive

     

    Integration Object

    The integration object created or modified for forms integration.

    Contact

    Request

    Allows you to request files from the server. When a check mark appears in this field, the document is retrieved during the next synchronization session. This field only applies if you use Siebel Remote.

     

    Update

    A check mark in this field indicates that you want your copy of the file to be updated automatically each time the original file is updated.

     

    Business Object

    Automatically completed when you choose the integration object

    Contact

    File Name

    The name of the PDF file. Navigate to the file on the network.

    Sample_Contact.pdf

    File Type

    PDF

    Adobe's Portable Document File format. The file type value is automatically populated when you select the file.

    Type

    Indicates the document type in which the form is generated. PDF is the only supported option at this time.

    PDF

    Attachment Business Component

    This field determines where the generated form is attached to the record.

    Contact Attachment

    Forms Adapter

    Choose Forms Integration PDF Adapter Service in most cases. Debug Forms Integration PDF Adapter can be used to troubleshoot issues with the Adobe integration.

    Forms Integration PDF Adapter Service.

    File Adapter

    Choose Forms Integration File Adapter Service

    Forms Integration File Adapter Service

    Attachment View

    The Attachment View determines to which view the user is navigated after the form is generated.

     

    Contact Attachment view

    Search Specification

    Allows the administrator to select certain information from the integration object's child business component

    To include information from a Contact's Account only if the account is Active, the value in the Search Specification field should be "[Contact_Account.Account Status] = 'Active' " where the Integration Component Name = Contact_Account.

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