Siebel Public Sector Guide > Managing Immigration Contacts >
Managing Visitor Stays
Stay records can only be created from the Stays view associated with the immigration contact. The Stays list shows all Stay record regardless of contact, and is primarily used by administrators. After a stay record is saved, the arrival date, port of entry, and passport number fields become read-only, and the stay record cannot be deleted by an end user. Only administrators can delete stay records from the Stays Administration view. For more information, see Administering Immigration Contacts. Stay Workflows
A preconfigured workflow is provided that automatically searches all stay records (except those with the invalid departure flag selected) to locate visitors who have overstayed the time permitted by their visa. The workflow, which runs once a day, looks for the following criteria:
- The stay has no value for departure date
- The stay is associated with a visa that has an expiration date later than the current date
For each stay record matching these criteria, the Departure Overdue field for the contact associated with the stay is updated to reflect the number of days that the contact is overdue. Another preconfigured workflow searches all stays (except those with the invalid departure flag checked) to locate visitors without visas who are staying beyond the maximum-allowed length of stay. This workflow, which also runs once a day, looks for records that have the following criteria:
- The stay has no value for the departure date
- The stay has an arrival date more than 60 days prior to the current date
- The stay has no value in the Visa field
If the stay records match the criteria, the Departure Overdue field for the immigration contact associated with the stay record is updated to reflect the number of days that the contact is overdue. The number of days in this workflow (for example, 60) can be changed by an administrator. This task is a step in Process of Managing Immigration Contacts. To create a Stay record
- Navigate to the Immigration Contact Screen > Immigration Contacts list view.
- In the Immigration Contacts list, query for the contact, and drill down on the Contact ID link.
- From the Immigration Contact form, click the Stays view tab.
- In the Stays list, create a record and complete the fields.
The following table describes some of the fields.
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Stay ID |
The unique identifier for the stay is automatically generated by the system. |
Arrival Date |
The arrival date field defaults to the current date and time, but can be edited by the user. |
Port of Entry |
The port of entry value defaults to the organization of the user creating the Stay record. |
Passport Number |
Use this field to associate an existing passport number with the stay. Only passports with a status of Active may be selected. |
Visa Number |
Use this field to associate an existing visa number with the stay. Only visas with an status of Active may be selected. |
Visa Type |
Automatically populated based on the selected visa. |
Departure Date |
The scheduled date of departure for the stay. |
Port of Departure |
Use this field to select a port of departure for the contact. |
Days Overdue |
Automatically updated with the number of days that the contact's stay is overdue. |
Invalid Departure |
If a new stay record is created for a contact that has a prior stay record with no departure date, the invalid departure check box flag is selected for the prior stay record. After the invalid departure flag is selected, the stay record becomes read-only. Any value in the days overdue field for that stay is cleared. |
Departure Vessel |
Text field for entry of additional information about the departure vessel, if appropriate to the stay. |
Arrival Vessel Number |
Text field for entry of additional information about the arrival vessel, if appropriate to the stay. |
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