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Viewing Session Details on Mobile Web Clients

The Remote Status view displays information about database updates based upon the value of the system preference MRG:User Friendly Notification. For more details about system preferences that affect the way Remote manages database changes, see Setting Siebel Remote System Preferences. There are three applets in this view: Session Summary, Session Actions and Session Actions Details. The first two applets typically appear, while display of the Session Actions Details applet depends upon the activities of the synchronization session.

The previous synchronization details are archived on the local database and not stored on the server database. On [Local], the previous synchronization details could be found in the Site Map > User Preferences > Remote Status view. On [Server], only the latest synchronization details are stored. These can be referenced from views in the Administration - Siebel Remote screen.

The lists below describe the fields in the three applets in the Remote Status View.

• Session Summary. Lists every synchronization session that occurred since the last local database initialization. There are three fields:
  • Session Date. Timestamp of the beginning of the synchronization session.
  • Session Status. Result of the synchronization session.
  • Session Result Summary. Key summary information of the synchronization session.
• Session Actions. Provides detailed information of the major action of the synchronization session. Usually, there are five major actions. There are two fields in this applet.
  • Item Name. Name of major action.
  • Results Summary. Summary result of the particular action.
• Session Actions Details. Provides more detail depending upon the activities of the synchronization session.
  • Item Type. Type of object, such as Account or Opportunity.
  • Item Name. The actual field.
  • Action. The kind of conflict or action.
  • Updated By. Self-explanatory.
  • Date Updated. Self-explanatory.
  • Item Details. Detailed information as to what was done.