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The Differences Between Find and Search Operations


Find is a tool that consists of a direct query on a database, and allows users to query on a field-by-field basis. Find objects are accessible from anywhere in your Siebel application through the Search Center (binoculars), and allows users to perform queries on specific predefined fields linked to specific business components (such as querying for an employee's last name). Because Find directly queries the database instead of using indices, the results of these queries always match the actual data in the database. This makes Find appropriate for searching on transactional database tables that frequently are changing.

A Search operation by contrast, allows a simpler, broader search by not requiring the user to specify specific fields to search upon. Full text searches can be performed across multiple business components, fields and files with one operation. Search also gives you the option of searching through attachments. An important difference between search and find is the visibility applied to the results. For more information about the differences, see About Visibility Control Enforcement.

Table 5 lists the actions a user can take and whether those actions can be completed with Find or Search, or both, and the differences between the two.

Table 5. Differences Between Find and Search
Feature
Find
Search or Full Text Search

Type of data source

Data is changed quite often, such as Activity or Opportunity records.

Data remains more constant, such as Solution or Literature.

Uses database queries

Yes.

No. Searches are run against search indices, which contain metadata held on a search server.

Supports full text search

No.

Yes.

Supports filter field search (also called parametric search).

Yes.

Yes.

Wildcard search

Apply to any characters, including space. In other words, it can span more than one word.

Does not apply to punctuation characters, such as a space, or comma. Applies to characters only within a word.

Supports Boolean operators

No.

Yes.

Allows preview, attach, and drilldown operations

Yes.

Yes.

Supports both customer and employee applications

Yes, but is not configured by default.

Yes.

Needs additional license

No.

No. Basic search is included with every license of Siebel applications. For Advanced Search capabilities, you must license Advanced Search.

Case insensitive

Will be case insensitive if the Normalization setting in the Index Settings Administration screen is default. If the setting is set to None, then text entries will be case sensitive.

Yes.

Allows you to search on content in attachments

No.

Yes.

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