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Administrator Setup Tasks for Territory Management


Table 2 lists and describes the administrative setup tasks that are specific to Siebel Territory Management. The table also directs you to documentation that provides information about each task.

Table 2. Territory Management Administrative Tasks
Administrative Task
Description
For More Information

Setting up accounts and contacts

If you are going to be assigning accounts and contacts to territories, make sure that the data for these objects is accurate and complete.

Applications Administration Guide

Setting up assets

If you are going to be assigning assets to territories, make sure that the data for these objects is accurate and complete.

Siebel Field Service Guide

Setting up geo zones (or bricks)

You can define your territories by geo zone instead of by postal code. For example, if your syndicated data is provided for geo zone, then define your territories by geo zone.

Siebel Life Sciences Guide

Setting up divisions and positions

In Territory Management, sales forces are represented by divisions. Before territory hierarchies can be created, you need to create a division and the positions for the employees who are to be assigned to territories.

Setting Up Divisions and Positions for Territory Management

Setting up a territory hierarchy and territory records

Part of this set up process is to list (create records for) all the territories that the sales forces in your hierarchy use. You can choose later (through rules) how you want to define these territories and (through nodes) which territories you want to include in a given alignment.

Setting Up a Territory Hierarchy

Setting up territory nodes in the hierarchy

Territory nodes define which territories are active (available for assignment) and territory nodes determine the structure of the hierarchy.

Setting Up Territory Nodes

Setting up Assignment Manager's load splitter

Set up of the load splitter is required for running and activating alignments.

Make sure to set the ActivationLoadBalancerConfig and RunAlignmentLoadBalancerConfig system preferences to the Configuration IDs for the load splitter configurations that you want to use.

Siebel Assignment Manager Administration Guide (for Assignment load splitter configuration)

Siebel Territory Management Guide