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Installing Siebel Master Data Applications


The following instructions use the Siebel Universal Customer Master (Siebel UCM) as the example that covers all of the Siebel Master Data Applications.

Siebel UCM is enabled in the Siebel application by using a license key, which is received in a separate letter from Siebel Systems. This supplementary media contains objects and data for you to import into your Siebel environment.

To install the Siebel UCM release

  1. In Windows Explorer, navigate to the Siebel image location for the current software version. Then navigate to the directory where the installer is located.

    In this case, navigate to \\Siebel_Image\Windows\Server\Siebel_UCM

    where:

    Siebel_Image = The directory for your version-specific Siebel network image, such as D:\Siebel_Install_Image\7.8.2.0.

    • Double-click setup.exe.

      The Welcome to InstallShield Wizard for Siebel Universal Customer Master screen appears.

      Go to Step 3.

  2. For the UNIX operating system:
    1. Open a new shell and navigate to the Siebel image location for the current software version. Then navigate to the directory where the installer is located.

      For example, for the AIX operating system, navigate to Siebel_Image/AIX/Server/Siebel_Enterprise_Server.

      where:

      • Siebel_Image = The directory for your version-specific Siebel network image, such as
        /Siebel_Install_Image/7.8.2.0.
    2. Unset any Siebel-related environment variables, such as $SIEBEL_ROOT.
    3. Enter the following command. Optionally, append any flags described in "Additional Flags for Installation Commands" in the Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools.

      ./setupaix

      where:

      • Siebel_Image = The directory for your version-specific Siebel network image, such as /export/home/Siebel_Install_Image/7.8.2.0.

        For the AIX operating system, execute ./setupaix.

        The Welcome to InstallShield Wizard for Siebel Universal Customer Master screen appears.

        Go to Step 3.

  3. Click Next.
  4. Use the Browse button to select a different drive or directory or select the displayed default directory for file installation, and then click Next.

    This directory name must not contain spaces, although underscores are allowed.

  5. The installer program performs a validation check to make sure that installation prerequisites were met. If they were not, it errors out.

    The installer displays the location into which it will install the Siebel Universal Customer Master. It also displays the disk space required for the software you are installing.

    Click Next.

  6. Review the information and take the appropriate action:
    • If these parameters are acceptable, click Next.
    • Otherwise, click Back to adjust your installation parameters or location.

      The installer proceeds to install the specified files.

  7. Review the information on the Siebel Universal Customer Master Installation Instructions screen.

    This information may contain more installation and configuration instructions.

    Click Next.

  8. Click Finish to exit the InstallShield wizard.
Siebel Master Data Applications Reference for Industry Applications, Universal Customer Master Guide