Siebel Master Data Applications Reference for Industry Applications


Universal Customer Master Guide


What's New in This Release


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About Siebel Master Data Applications

About Siebel Master Data Applications Modules

Product Components Included with Siebel Master Data Applications

About Siebel Universal Customer Master Concepts


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Siebel Master Data Applications Scenario

Siebel Universal Customer Master Scenario


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Architecture and Framework

About Siebel Master Data Applications Framework and Interactions

About Siebel Master Data Applications Functions and Services

About Integration Services for Siebel Master Data Applications

About Siebel Master Data Applications Architecture

UCM User Interface Layer

UCM Business Objects Layer

UCM Data Objects Layer

Siebel Connector and Integration of Siebel Master Data Applications

About Siebel Master Data Application Workflows

About Siebel Universal Customer Master Server Components

About the Universally Unique Identifier (UUID)


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Installing Siebel Master Data Applications

Process of Installing Siebel Master Data Applications

Installing Siebel Master Data Applications

Importing Siebel Master Data Applications Import Files

Importing Siebel Master Data Applications Workflows

Completing Siebel Master Data Applications Post-Installation Tasks


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Configuring Siebel Master Data Applications

Configuring Initial Setup for Siebel Master Data Applications

Loading Data into Siebel UCM and Updating External Systems

Activating Siebel UCM External Systems

Configuring Siebel Master Data Application Features

About Siebel Master Data Applications Integration Services

Configuring UCM Transaction Manager for Data Management and Survivorship

Configuring UCM Auto Merge and Manual Review Threshold Values

Configuring UCM Survivorship Engine Properties

About UCM Data Management Services

Configuring UCM Data Quality Manager for Exact Match

Configuring UCM Unmerge Functionality

Configuring UCM Server Components for Batch Transactions

Configuring Run-time Events for UI Interaction

Configuring Default System for UI Interaction

Configuring UCM Inbound Server Communication

Configuring Siebel UCM List of Values

Configuring Deep Copy for Data Hierarchies in UCM

About Siebel UCM and CRM Integration

Configuring Siebel Master Data Integration Objects

About Siebel Master Data Application Integration Objects

Modifying Siebel Master Data Application Integration Objects

Modifying UCM Envelope Integration Objects

Extending UCM Integration Objects

Modifying the Map Property of the Master Data Application Integration Objects

Adding Status Key Property to UCM Integration Object


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Administering Siebel Master Data Applications

Registering Systems Connected to Siebel Master Data Applications

Setting System Privileges for Siebel Master Data Applications

About System Publish and Subscribe Modes

Configuring System Publish and Subscribe for Siebel Master Data Applications

About UCM Survivorship Rules

Process for Creating Survivorship Rules

Creating Attribute Groups for Survivorship Rules

Creating UCM Survivorship Rules

Activating UCM Survivorship Rules

Example of a Survivorship Rule

About Managing UCM Data

About Cross-Referencing Records with External Systems

Cross-Referencing Records with External Systems

About SDH Tables

Monitoring History of UCM Records

Monitoring Source Data of UCM Records

Purging Source UCM Data

Managing Pending Updates from External Systems

Managing Duplicate UCM Records

Unmerging Previously Merged UCM Records

Running Data Management in Batch Mode

About System Preferences for Siebel UCM

Configuring Siebel Data Quality Cleansing for Siebel UCM

Configuring SSA Data Matching for Siebel UCM

About Siebel UCM Data Hierarchy

Copying Siebel UCM Data Hierarchies

Troubleshooting Siebel Master Data Applications


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Siebel Master Data Applications Messages

About CRMML Messages

Siebel Master Data Application Messages

Contact Profile

Contact Address

Contact Activity

Contact Product

Contact Relationship

Contact

Household

Personal Address

FINCORP Account

Account Profile

Account Address

Account Activity

Account Product

Account Relationship

Account

Cross Reference


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Additional License Restrictions

Additional License Grants and Restrictions Regarding Siebel Master Data Applications

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Siebel Master Data Applications Reference for Industry Applications, Universal Customer Master Guide