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Activating Siebel eSales Workflows

Before you can use Siebel eSales, you must activate its workflows. For information about activating workflows, see Siebel Business Process Designer Administration Guide.

Siebel eSales uses the following workflows:

• Quotes and Templates
  • eSales - Edit Quote Process
  • eSales - Order Quote Process
  • eSales - Reprice Process
  • eSales - Save Cart Process
  • eSales - Add To Template Process
  • eSales - Delete Old Anonymous Quotes
• Checkout
  • eSales - Checkout Process
  • Credit Check - Quotes (eSales)
  • eSales - Enter Shipping Details Process
  • eSales - Enter Payment Details Process
  • eSales - Complete Checkout Process
  • eSales - Authorize Order Process
  • eSales - Save Credit Card
  • eSales - Save Shipping Address
  • eSales - Save Account Shipping Address
  • eSales - Set Primary Account Address
  • eSales - Setting PO Status
  • eSales - Current User Type
• Purchase approval
  • eSales - Approve Order Process
  • eSales - Reject Order Process
• Order modification
  • eSales - Cancel Order Process
  • eSales - Modify Order Process
  • eSales - Reorder Process
• Error messages and views
  • eSales - Display Error Process
  • eSales - Login View
  • eSales - Order Confirmation View
  • eSales - Shopping Cart View
• Auctions
  • eSales - Silent Authorize Order Process (included for backward compatibility only)

In addition to the workflows covered in this chapter, Siebel eSales uses Shipping Calculation Process Workflow.

• Notifications

  If your company wants to use Siebel's email notification functionality in addition to standard eSales functionality, then you must also activate the following workflows:

  • Send Order Accepted Email (eSales)
  • Send Order Awaiting Approval Email (eSales)
  • Send Order Failed Email (eSales)
  • Send Order Rejected Email (eSales)
  • Send Order Shipped Email (eSales)