Siebel Applications Administration Guide > Configuring the Inbox > Universal Inbox Business Service Methods >

DeactivateInboxItem Method


This method deactivates all Inbox item owners for an Inbox item and updates field values for that Inbox item.

The method searches as follows:

  1. InboxItemId
  2. ObjectId + InboxTypeName
Input Arguments
Table 48. DeactivateInboxItem Method, Property Set
Property Name
Required
Comments

InboxItemId

 

For searching, not updated.

ObjectId

 

For searching, not updated.

InboxTypeName

 

For searching, not updated.

InboxName

 

Value passed cannot be empty.

InboxPartyId

 

Value passed cannot be empty.

ReplicationLevel

 

Indicates whether this Inbox item needs to be routed when using remote mobile client. Choose from one of the following options:

  • All. Indicates HQ, Regional, Local.
  • Regional. Indicates HQ, Regional.
  • None. Indicates HQ.

Comments

 

 

InboxExpirationDuration

 

In seconds. Value passed cannot be empty.

InboxUTCExpirationTS

 

UTC timestamp. Value passed cannot be empty.

The name-value pairs are put into the Inbox Parameters table.

Child Properties

 

Multiple children are allowed. See Table 49.

Table 49. DeactivateInboxItem Method, Child Property Set, Type = InboxOwnerInfo
Property Name
Required
Comments

OwnerPartyId

 

For searching, not updated.

OwnerInfoId

 

For searching, not updated.

OwnerPriority

 

 

OwnerActionLIC

 

Language-independent code.

OwnerComments

 

 

OwnerStartWorkingTime

 

UTC timestamp, or Y, T, or TRUE to set to the current time.

OwnerEndWorkingTime

 

UTC timestamp, or Y, T, or TRUE to set to the current time.

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