Siebel Applications Administration Guide > Real-Time Decisions >

Enabling Offers for RTD

Before you can use an RTD offer, you must change some settings for the treatments associated with the offer.

This task is a step in Process of Setting Up Real-Time Offers.

To enable an offer for RTD

1. Navigate to the Offers screen > Phone Treatments list, or Offers screen > Web Treatments list.
2. Select the offer that you want to work with.
3. In the Treatments view, drill down on the treatment you want to work with.

   Alternatively, create a new treatment, then drill down on the new treatment.

4. On the treatment screen, click the Real-Time Details tab.
5. Select Enabled from the Stage drop-down list.
6. Select the group with which you want to associate the offer from the Offer Group drop-down list.
7. Select a campaign with which to associate the offer from the Campaign field, and click the Sync button.