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Converting a Workflow Policy to a Workflow Process


In general, it is recommended you keep workflow policies simple, placing most business logic into a workflow process. To this end, in many cases you can convert a workflow policy to a workflow process.

Table 77 describes guidelines you can follow when converting a workflow policy to a workflow process.

Table 77. Guidelines for Converting a Workflow Policy to a Workflow Process
To Replace This Configuration Used in a Workflow Policy . . .
. . .Use This Configuration in a Workflow Process

A specialized operator, such as IS UPDATED or IS ADDED.

A runtime event.

A standard operator, such as = or <>.

A condition branch or decision step.

A workflow policy program that performs an operation at the database layer.

A Siebel Operation step at the object layer that implements logic which manipulates data at the data layer.

Although a workflow process cannot call a workflow policy program, if there is a need to perform an operation at the database level it might be possible to use the Siebel Operation step to accomplish the same required functionality.

(This cell left intentionally empty.)

For sending email, since a workflow process uses the communication outbound manager service, it can use recipient group and exact email address.

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