Siebel Customer Relationship Console User Guide > Understanding the Siebel CRC Layout > Siebel CRC Window Overview >

Customer Session Navigation Buttons

The customer session navigation buttons (Figure 2) allow you to move between customer sessions and close sessions.

Figure 2. Customer Session Navigation Buttons

Next Contact

Click this menu icon for the next customer in session. The icon is disabled when there are less than two contacts in session.

Previous Contact

Click this menu icon for the previous contact in session. The icon is disabled when there are less than two contacts in session.

Close Current Contact Session

Click this menu icon to close the current contact in session.