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Siebel Communications Server Administration Guide > Communications Server Business Services >
Outbound Communications Manager Methods
This section describes the methods and method arguments of the business service Outbound Communications Manager. For more information about the Siebel application features for creating and submitting communication requests, see Defining Outbound Communication Requests. This section primarily uses the display names for each method (Method Display Name). The internal names, which should be used in any scripts that invoke these methods, are also shown (Method Name). All the methods use profiles for a communications driver such as Internet SMTP/POP3 Server. Table 117 lists the methods for the Outbound Communications Manager business service.
Table 117. Outbound Communications Manager Methods
Method Display Name / Method Name |
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Create and Submit Request (CreateRequest) |
Creates a record for a communication request, then submits it to the Communications Outbound Manager server component. This method uses the Action business component to create recipient activity records, for any template that is specified to create activities. |
Send Message (SendMessage) |
Sends a message to recipients specified by explicit semicolon-delimited lists of addresses (To list, CC list, and BCC list). This method accepts only literal subject and message body text and does not support field substitution. File attachments are supported. Argument values are provided directly, such as from a workflow process or a script. |
Send SMTP Message (SendSmtpMessage) |
Sends an SMTP message to recipients specified by explicit semicolon-delimited lists of addresses (To list, CC list, and BCC list). This method accepts only literal subject and message body text and does not support field substitution or file attachments. Argument values are provided directly, such as from a workflow process or a script. Unlike the Send Message method, this method does not require that a communications profile be specified. The profile Default SMTP Profile is used. |
Submit Request (SubmitRequest) |
Submits a communication request, using the name or ID of a request previously created. Submits the request to the Communications Outbound Manager server component. This method uses the Action business component to create recipient activity records, for any template that is specified to create activities. |
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