Table 1. New Product Features in Siebel Communications Server Administration Guide, Version 8.0
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Communications Server and Siebel CTI |
Revised topic. The computer telephony integration (CTI) middleware used by Siebel CTI Connect is now supplied by Envox. Previously, this software was supplied by Intel. |
Using Siebel Contact On Demand |
New topic. This release includes a new communications driver that enables integration with Siebel Contact On Demand. |
Using Wireless Messaging |
New topic. Certain Siebel applications can send outbound wireless messages to recipients where the network operator accepts messages using simple mail transfer protocol (SMTP). |
Upgrade. |
Removed topic. This guide no longer contains information about upgrading from release 6.x to release 7.x. Customers are advised to consult a 7.x edition of this guide on Siebel Bookshelf. |
