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About Business Process Coordination Using Workflows

Business process coordination means that every system in an enterprise sees the same up-to-date information. For example, when you need to change a customer address, the change must be reflected in every system that stores the address. The Siebel Workflow Process Designer has been developed to help you define your data integration business process flows.

The application of Siebel's Workflow architecture within Siebel EAI is an important component in the design and deployment of any effective data integration solution. Figure 12 shows how workflows respond to event triggers or time-based triggers to call transports, scripts, or object interfaces to communicate with external applications.

Figure 12. Siebel Workflow Architecture for Siebel EAI

For detailed information on Siebel workflows, see Siebel Business Process Framework: Workflow Guide.