Siebel Field Service Guide > Business Service Methods Reference for Field Service > Scheduling >

CancelAppointment Method

CancelAppointment is used to cancel a scheduled appointment. The method sets the appointment status to Cancelled and removes the planned start and planned end. The time previously booked for this activity is then open and available for booking by the ABS.


This method is invoked when the user clicks the Cancel Appointment button on the Service screen > Service Request List > Activities view and the Activities screen > Activity List > Schedule view.

Additional Details

The inputs for this method are described in Table 149.

Table 149. Inputs for CancelAppointment Method


Activity ID of the activity which needs to be scheduled.


Service region ID of the activity.

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