Siebel Field Service Guide > Quality >

Mapping Area-Subarea Combinations

When an end user navigates to the Quality screen and selects any combination of Area and Subarea field values, the Product Line, Engineering Group, and QA Owner fields are automatically populated. You activate this process by setting up mappings for Area and Subarea combinations. After defining the lists of values, or LOVs, for Area and Subarea, you define each Area-Subarea combination. Then you designate the Product Line, Engineering Group, and QA Owner field values for each Area-Subarea combination.

As product parameters change in the course of development, you may need to map new Area-Subarea combinations.

To add an Area-Subarea combination

1. Navigate to the Quality screen > Quality Administration view.
2. Create a new record for each Area-Subarea combination.

   For example, if you want a selection of Inventory in the Area field to constrain the choices in the Subarea field to Shipping, Receiving, and Cycle Counting, then create three records with the Area and Subarea fields completed as shown in the following table.

   Area	Subarea
   Inventory	Shipping
   Inventory	Receiving
   Inventory	Cycle Counting

3. Complete the other fields.

   These fields are described in the following table.

   Field	Description
   Engineering Group	Engineering team with which this Area-Subarea combination is associated.
   Product Line	Grouping of products with which this Area-Subarea combination is associated.
   QA Owner	Quality Assurance team owner with which this Area-Subarea combination is associated.

   When these mappings are set up, the pick list values available in the Subarea field on the Quality screen's views change dynamically according to the value an end user selects in the Area field. When the end user then selects a value in the Subarea field, the system automatically populates the Product Line, Engineering Group, and QA Owner fields.