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Repair Activities

For the repair of an item, Siebel Field Service provides activity plans and activities:

  • Repair activity plans automatically set up activities and generate activity records.
  • Field service staff can manually create or update activity records.

Repair activities, activity plans, and activity templates function much as they do for other field service activities. See Field Service Activities for more information.

As an item moves among inventory locations, Field Service records its movements by updating the Location, Status, or Availability fields in the repair record. These updates automatically generate inventory transactions.

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