Siebel Field Service Guide > Setting Up and Using Scheduling >

Defining Schedule Hours

This task is a step in Process of Setting Up Scheduling.

For each schedule, you set schedule hours that define the hours of availability. The schedule may also include a set of exceptions (in the Exception Name field), which are defined in the All Exceptions view and the Exception Hours view.

To enter the hours for a schedule, perform the following tasks:

See also About Schedule Horizons and Time Zones for more information about how Scheduler uses schedule periods and time zones.

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