Siebel Field Service Guide > Setting Up and Using Scheduling > Reloading the ABS and Optimizer Caches >

Reloading Service Regions to the Appointment Booking System Cache Manually

This task is a step in Process of Setting Up Scheduling.

Perform the following procedure to reload information to the ABS cache.

To reload all data to the ABS for a service region

  1. Navigate to the Administration - Scheduling screen > Service Region List view.
  2. In the Service Regions list, select a service region.
  3. Click Load ABS.

    Clicking this button erases all data for a service region in the ABS cache and reloads this data from the database. For each service region, this is an asynchronous request to the Siebel server.

    NOTE:  If a row limit has been imposed, all the data may not be loaded into the ABS cache. See Overriding a Row Limit for more information.

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