Siebel Field Service Guide > Setting Up and Using Scheduling > Reloading the ABS and Optimizer Caches >

Reloading Service Regions to the Optimizer Cache Manually

This task is a step in Process of Setting Up Scheduling.

Perform the following procedure to reload the Optimizer cache with all data for a selected service region.

To reload all data to the Optimizer for a service region

  1. Navigate to the Administration - Scheduling screen > Service Region List view.
  2. In the Service Regions list, select a service region.
  3. Click Load Optimizer.

    Clicking this button erases all data for a service region in the Optimizer cache and reloads this data from the database. For each service region, this is an asynchronous request.

    When an optimization is in progress, this request is not sent to the server. The user receives an error message.

    NOTE:  See Optimizing Schedules (End User) for more information about running the Optimizer on service region schedules.

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