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Siebel Fundamentals > Common Record Tasks > Sorting Records in a ListYou can sort records in a list using the values in one or more columns. For example, accounts can be sorted to appear alphabetically by name (by sorting on the Name column). In addition, an advanced sort allows you to sort by up to three columns at once. For example, you might want to sort the accounts by name, then by current volume of sales, and then by city. Not all columns in a list are sortable. If (Sortable) appears in the tooltip when you position your cursor in the header of a column, then that column is sortable. CAUTION: If you used any special characters in a field, such as parentheses, you may encounter problems when you try to sort records. The active sort order of a column is shown in the column header: a full triangle pointing up, as shown in Figure 36, means the data is sorted in ascending order on the values in the column; a hollow triangle pointing down, as shown in Figure 37, means the data is sorted in descending order on the values in the column. To sort on a single column in ascending order To sort on a single column in descending order
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