Table 34. Business Components for Siebel Service Handheld
Supported Business Components |
|
Account |
Holds account related information. This business component is used to manage account details. NOTE: Account stores information related to any external organization with which the company does business.
|
Action |
Holds activity information, such as, activity type, due date, completion date, owner, account priority, and description. This information is used to track the activities carried out for an account or a contact. |
Agreement Entitlement |
Holds agreement entitlement information. |
Asset Mgmt - Asset |
Holds asset information. |
Contact |
Holds contact related information, such as, first name, last name, title, account, and account address. This business component is used to add contacts. NOTE: Contacts are entities or individuals with whom the company currently does business or with whom it expects to do business in the future.
|
Contact Note |
Holds note information for contacts. |
Currency |
Holds currency information. |
Employee |
Holds employee related information, such as, user ID, first name, last name, and organization. NOTE: Employees are individual company users (or members) who have access to the Company data.
|
Entitlement Account |
Holds information about the entitlements for the account. |
FS Activity Parts Movement |
Holds information about the parts movement for an activity. |
FS Activity Parts Movement Admin |
Holds parts movement administration information for activities. |
FS Activity Recommended Parts & Tools |
Holds recommended parts & tools information for the activity. |
FS Activity Step |
Holds activity step information. |
FS Asset Measurement Characteristics |
Holds information about the measurement characteristics of an asset. |
FS Asset Reading |
Holds information about the measurement reading of an asset. |
FS Asset Warranty |
Holds asset warranty information. |
FS Bucket |
Holds information about inventory details, such as, availability, inventory location, inventory level, and product details of the inventory in the representatives trunk. |
FS Bucket - Part Browser |
Holds information about the product and its availability along with product details in all inventory locations. |
FS Bucket Header - Part browser |
Holds information of product details and availability along with the inventory location, type, and part number details of the product. |
FS Expense Item |
Holds information about individual expense items for an activity. |
FS Instruction |
Holds information about the details of an instruction, such as, instruction type, creator, and source ID. |
FS Inventory Location |
Holds data pertaining to inventory locations for a given account or customer. |
FS Inventory Transaction |
Holds information about the inventory transactions for an activity. |
FS InvLoc Product |
Holds the inventory location details for a product |
FS Invoice |
Holds invoice information for an account, customer, activity, or service request. |
FS Invoice Line Items |
Holds information about the individual line items in an invoice. There can be more than one invoice line item for a given invoice. |
FS InvTxn Ledger Entry |
Holds information about the quantity and date of the inventory transaction. |
FS PickList Inventory Txn Type |
This picklist business component holds information about the transaction type. |
FS Product Inventory Category |
Holds information about the category, its availability, and reorder details. |
FS Rate List Item |
Holds information about the rate list for a product. |
FS Service Detail Expense Bill Item |
Holds service detail information in relation to individual expense bill items. |
FS Service Detail Product Bill Item |
Holds service detail information in relation to product bill items. |
FS Service Detail Time Bill Item |
Holds service detail information in relation to time bill items. |
FS Substitute Part Bucket - Part Browser |
Holds inventory location details, part details, and quantity details for a product. |
FS Transaction Assets |
Holds information about asset transactions including asset number and asset description. |
FS Transaction Assets Alt |
Holds information about asset transactions. |
Internal Product |
Holds internal product related information, such as, product name, type, organization, and product line. NOTE: Internal Product stores information about the company's internal products, promotional items, and competitive products.
|
Order Entry - Line Items |
Holds product order information, such as, product name, part number, quantity, start price, and net price. NOTE: An Order Entry-Line Item is a product or service that is added to an order.
|
Order Entry - Order Types |
Holds information about the order type. |
Order Entry - Orders |
Holds order related information, such as, order number, status, and account. |
Price List |
Holds information about the standard prices for products or services. NOTE: A product must exist in a price list so that it appears in a catalog. The price list is one of the requirements for a product's visibility.
|
Price List Item |
Holds individual item information in relation to price lists. |
Project |
Holds information about the details of a project, such as, account, billing, expense, position, rate list, and price list. |
PS Rate List |
Holds information about the price list for an Employee. |
Service Request |
Holds information about the details of the service request, such as, account, contact, asset, entitlement, warranty, and product. |
Time Sheet Daily Hours |
Holds information about the details of the Daily Time Sheet. NOTE: Time Sheet Daily Hours is one of the child Service business components with which the Action business component is associated.
|
Time Zone |
Holds time zone information. |