Siebel Store-and-Forward Messaging Guide for Handheld > Installation and Configuration of Siebel Store-and-Forward Messaging > Process of Installing Siebel Store-and-Forward Messaging >

Optional Step: Configuring Store-and-Forward Messaging Workflows

Siebel Store-and-Forward Messaging provides multiple preconfigured workflows. The typical preconfigured workflows are as follows:

• SMQ Process User Queue, an inbound workflow
• SMQ Outbound Activity to Primary Owned By, an outbound workflow
• SMQ Outbound Activity to One Recipient, an outbound workflow
• SMQ Outbound Activity to Team, an outbound workflow
• SMQ Delete Old Message History
• SMQ SMS Outbound to one recipient
• SMQ PreDelete FS Invoice Record
• SMQ Delete FS Invoice Record
• SMQ Outbound Delete in Action Business Object

You can configure these workflows to meet specific business requirements. For more information on Store-and-Forward Messaging preconfigured workflows, see Siebel Store-and-Forward Messaging Sample Workflows.